FAQ

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This article answers common questions about website management.

1. How to renew an expired SSL certificate?

2. How many domain names can be bound to one SSL certificate?

3. Why does my browser show a "not secure" warning when I visit my website?

4. I have configured HTTPS, but my browser shows a "Your connection is not private" error. What should I do?

5. What is the purpose of a robots.txt file, and do I need one for my website?

6. How to add a watermark to an image?

7. How to create a click-to-call button on a mobile device?

8. How to upload a website icon?

9. Does the website support automatic backups?

10. How to perform a manual backup?

11. How to set my website to grayscale?

1. Renew an expired SSL certificate

SSL certificates cannot be renewed. Instead, you can get a new, free SSL certificate and configure it for your website. For detailed instructions, see Enable HTTPS Access for Your Website.

2. Domain names per SSL certificate

Currently, Symantec is the only provider of free digital certificates. Each certificate supports only one domain name.

3. 'Not secure' browser warning

This warning appears if HTTPS is not configured for your site. After you configure HTTPS, your browser will consider the website secure. For detailed instructions, see Enable HTTPS Access for Your Website.

4. 'Your connection is not private' error

Check if your SSL certificate has expired. If the certificate is still valid, the error is likely due to a mismatch between the domain name on the certificate and the one bound to your website.

5. The robots.txt file

The robots.txt file is a set of instructions for web crawlers. It uses a simple text format to instruct a search spider on which parts of your website to access. When a crawler visits your site, it first looks for a robots.txt file in the root directory. If the file exists, the crawler follows its rules to determine which pages to crawl. If the file is missing, crawlers can access any page on your website that is not password-protected. You only need to upload a robots.txt file if you want to restrict crawler access.

6. Add a watermark to an image

  1. Prepare your watermark file.

  2. Go to the image management page by clicking content management > image management.

  3. To upload an image with a custom watermark, click Upload Image > Custom Watermark. In the dialog box that appears, select the position for the watermark, set the image category as needed, and then click + Select Image to upload the target image.

7. Create a click-to-call button

Use the button control to add this feature. In the designer, navigate to Design > layout > Button and click on the page to add the button control. Select the new button control and click Edit > button link. Choose the 'Phone' option and enter the phone number. The open method is set to open in the current window by default.

8. Upload a website icon

Click website management > site information and upload the website icon in the Common Settings section. For best results, upload a 32x32 pixel PNG file.

9. Automatic backups

Yes, the website supports automatic backup.

Important

The system automatically creates a backup every 5 minutes. These backups only save the data for the current page and are retained for 24 hours.

10. Perform a manual backup

Log in to your website's backend and click website management > backup and restore > Back up Current Version.

Note

Manual backups are categorized into system and non-system backups. Switching a template triggers a system backup. You can keep up to 10 system backup packages and up to 5 non-system backup packages.

11. Set a website to grayscale

1. Turn the entire site grayscale: In the designer, go to the header and footer section and click Advanced in the left navigation pane. In the code embedding module, select the Html/Css/Js control, add a code widget, and copy the following code. Modify the end time for the grayscale effect in the code. Click Save and then Publish to apply the changes. After the end time, the website automatically reverts to its original colors.

<script>

    const deadline = new Date("2022-12-01 23:59:59").getTime();

    const now = new Date().getTime();

    console.log(deadline, now);

    if (now < deadline) {

        const style = document.createElement("style");

        style.innerHTML = `

              html {

                  -webkit-filter: grayscale(1);

                  filter: grayscale(1);

              }

          `;

        document.head.appendChild(style);

    }

</script>

2. To make a single page grayscale: In the designer, select the page you want to make grayscale. Copy the code above and modify the end time for the grayscale effect in the code. Click Save and then click Publish for the changes to take effect. After the end time, the page automatically reverts and is no longer grayscale.