"Trusted Website" Verification Service FAQ

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This topic lists the frequently asked questions (FAQs) about the "Trusted Website" Verification Service.

What is the "Trusted Website" Verification Service?

To ensure website authenticity, KNET and the China Internet Network Information Center (CNNIC) act as third-party organizations. They jointly provide a certification service for websites. After a strict review, they issue a "Trusted Website" Verification Service certificate to approved websites.

The "Trusted Website" Verification Service certificate is usually displayed as an icon in a prominent location on the website. When a user clicks the icon, they are connected to the "Trusted Website" Verification Service server. On the server, they can view the website's verification information. They can also use a link on the verification page to log on to the authentic website.

Who are the target customers for the "Trusted Website" Verification Service?

The "Trusted Website" Verification Service is intended for enterprises with a business license, along with government agencies, public institutions, associations, and other organizations with an organization code certificate. The "Trusted Website" Verification Service is not sold to individuals or organizations outside the Chinese mainland.

What are the benefits of the "Trusted Website" Verification Service?

  • Validates the website's identity to confirm its authenticity.

  • Certifies the relationship between the enterprise and the website, and displays the enterprise's business or organizational information.

What website content does the "Trusted Website" Verification Service validate?

The "Trusted Website" Verification Service validates the site name, domain name, and business or organizational information.

What is the validity period of the "Trusted Website" Verification Service?

The "Trusted Website" Verification Service is valid for a maximum of 10 years, but requires an annual inspection.

How do I name a trusted site?

When you request the "Trusted Website" Verification Service, you can set a name for your site. The site name must follow these rules:

  • It can contain Chinese characters, letters (A to Z, case-insensitive), numbers (0 to 9), or the special characters hyphen (-) and exclamation mark (!). The name can be up to 31 characters long.

  • Simplified or Traditional Chinese characters are allowed.

  • Each domain name can have only one site name. However, the same site name can be used by multiple domain names.

  • The site name must be consistent with or highly relevant to the website or webpage content. This means the site name and the website's URL must be closely related.

  • Do not use reserved words.

  • The site name cannot contain any of the following content:

    • Content that opposes the basic principles of the constitution.

    • Content that endangers national security, leaks state secrets, subverts state power, or undermines national unity.

    • Content that harms national honor and interests.

    • Content that incites ethnic hatred or discrimination, or undermines ethnic unity.

    • Content that undermines national religious policies, or promotes cults and feudal superstitions.

    • Content that spreads rumors, disturbs social order, or undermines social stability.

    • Content that spreads obscenity, pornography, gambling, violence, murder, or terror, or incites crime.

    • Content that insults or defames others, or infringes on the legal rights and interests of others.

    • The content must not contain any other material prohibited by law or administrative regulations.

How do I use the "Trusted Website" Verification Service?

After your request for the "Trusted Website" Verification Service is approved, you will receive an email from the "Trusted Website" Verification Service Center. You can place the service icon and code on your website's home page. For detailed installation instructions, visit the KNET website to read the technical whitepapers, or call 010-58813000 or 010-58813019 for technical support.

The "Trusted Website" Verification Service provides two types of icons. You can choose to install either one:

  • A static logo. This option results in faster webpage downloads, but may not attract user attention to the icon.

  • A Flash or banner certification icon. This option may slow down webpage downloads, but can increase your site's appeal.

When should I request the annual inspection for the "Trusted Website" Verification Service?

You must request the annual inspection for the "Trusted Website" Verification Service within the last month of each service year. For example, if a "Trusted Website" Verification Service is valid from January 1, 2008, to January 1, 2012, the first annual inspection period is from December 1, 2008, to January 1, 2009. The second annual inspection period is from December 1, 2009, to January 1, 2010.

What is the security scan service for the "Trusted Website" Verification Service?

After the "Trusted Website" Verification Service is approved, the Trojan scanning feature is automatically included at no extra cost. The Trojan scanning feature scans up to 3,000 pages of your verified website daily. If no Trojans are found, a message appears on the "Trusted Website" verification page: "This site was scanned for security on YYYY-MM-DD and no Trojans were found. This technology is provided by NSFOCUS Technologies Group Co., Ltd." If a Trojan is found, the system automatically sends an email notification. You can log on to the Trojan scanning platform to view information about the Trojan. You can also log on to the virus scanning platform to view detailed Trojan information and change the email address for notifications.

How do I get the system monitoring and virus scanning features of the "Trusted Website" Verification Service?

After your "Trusted Website" Verification Service request is approved, the "Trusted Website" Verification Service Center system automatically enables this feature for you.

How do I use the system monitoring and virus scanning features of the "Trusted Website" Verification Service?

After your "Trusted Website" Verification Service request is approved, you will receive an approval email from the "Trusted Website" Verification Service Center. The email contains the URL and logon password for the system monitoring and virus scanning platform. You can log on with your domain name and the provided password.

Note

Alibaba Cloud does not currently provide registration for the "Trusted Website" Verification Service, but does support renewal. If your trusted site requires renewal, log on to the Alibaba Cloud account associated with the site and submit a ticket to renew the service.