How to download a domain name certificate-Domain Names(Domain)-阿里云帮助中心

A domain name certificate proves your ownership of a domain name and specifies its registration period. You can download the certificate to transfer domain name ownership or for ICP filing. This topic describes how to download a domain name certificate.

Prerequisites

A domain name certificate applies only to a top-level domain name (such as example.com). A subdomain (or second-level domain name, such as www.example.com) is resolved from a top-level domain name, and you cannot download a separate domain name certificate for it.
The domain name registrar must be Alibaba Cloud.
Note
You can check whether your domain name registrar is Alibaba Cloud on the WHOIS page. If the registrar is not Alibaba Cloud, contact your registrar to download the domain name certificate.
The domain name is not expired. If your domain name has expired, the download feature becomes available again after you successfully renew the domain name.
Domain names with suffixes such as .gov.cn, .xn--55qx5d, or .xn--io0a7i require domain name identity verification.
The Alibaba Cloud app does not support downloading domain name certificates. To download a domain name certificate, log on to the Alibaba Cloud Domain Names console on a computer.

Download a single domain name certificate

Important

For ICP filing, the certificate image must be 200 KB to 4 MB in size. If your image is smaller than 200 KB, print the certificate in color, take a photo of the printout, and upload the photo.

Log in to the Alibaba Cloud Domain Names console and click Domain List in the navigation pane on the left.
On the Domain List page, find the domain name that you want to manage and click Manage in the Actions column.
At the bottom of the navigation pane on the left, click Download Domain Name Certificate.
On the Download Domain Name Certificate page, click Download for the certificate.
After you click Download, the certificate file is immediately downloaded to your computer. The download speed depends on your local network, and the download generally completes in real time.

Download domain name certificates in a batch

Important

For ICP filing, the certificate image must be 200 KB to 4 MB in size. If your image is smaller than 200 KB, print the certificate in color, take a photo of the printout, and upload the photo.

Log in to the Alibaba Cloud Domain Names console and click Domain List in the navigation pane on the left.
On the Domain List page:
1. In the Domain Name column, select the domain names for which you want to download certificates.
2. Click More > Download Domain Name Certificate.
On the Download Domain Name Certificate page, click Download Certificate.
In the Download Certificate dialog box, enter a File Name for the exported domain name certificate, and click OK.
On the My Downloads page, click Download.
Important
When you batch export domain name certificates, you can perform up to 10 exports per day. The exported files are retained for only 72 hours. Download them to your computer as soon as possible.

Troubleshoot a domain name certificate download failure

Possible cause	Solution
Unstable network	Check your network connection. Ensure your network is stable and try the download again.
Incomplete domain name information	Transfer the domain name ownership to complete the domain name information. During the transfer, the registrant information can remain unchanged. For more information, see Modify registrant information (transfer ownership).