How to resolve Windows system update errors

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This topic describes the causes of and solutions for errors that occur when you update a Windows system.

Errors 8024400A and 80072EE2

Problem description

When you update a Windows system, the following error messages appear.

8024400A
80072EE2

Causes

Error codes 8024400A and 80072EE2 can cause the update to fail. The possible causes are as follows:

  • The first error occurs because the update server is busy due to a high volume of requests.

  • The second error occurs because the Windows Update server has received an unusually high number of update requests.

Solutions

You can refer to the following scenarios to resolve the problem.

Solution for error 8024400A

Try to update again later.

Solution for error 80072EE2

Follow these steps.

  1. Stop the Windows Update service.

  2. Delete the temporary update files.

  3. Start the Windows Update service and try to update again.

For more information, see Windows Update FAQ.

Errors 80070008 or 8007000e

Problem description

When you update a Windows system, you may encounter error 80070008 or 8007000e. This issue can appear with the following error codes:

  • WindowsUpdate_80070008

  • 0x80070008

  • WindowsUpdate_8007000e

  • 0x8007000e

Cause

These errors can occur if the computer runs out of memory when installing updates.

Solution

You can usually fix error 80070008 or 8007000e by running the Windows Update Troubleshooter. This tool automatically finds and resolves common problems with Windows Update.

If the Windows Update Troubleshooter cannot fix the issue, try the following steps.

  1. Close all programs, including those running in the background, such as firewalls, anti-spyware software, web accelerators, internet security programs, antivirus programs, or proxy servers. Then, try to update the Windows system again.

  2. After the update is installed, immediately enable any firewalls, antivirus programs, or other security programs that you closed. You can also restart any other programs that you closed.