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Back up and restore data

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You can use restore points and images to back up and restore your cloud computer's data. This topic compares these two methods and explains how to use them.

Important

The procedures in this topic use the Windows client (V7.11) as an example. If your experience differs, you may be using another client type or an older version. Upgrade your client to the latest version.

Background

The main differences between using restore points and images for data backup are as follows:

  • A restore point is a backup of disk data. For the Personal Edition, the system automatically creates a daily restore point that includes all disk data (system and data disks). You can use a restore point to recover from a system failure.

  • An image contains the operating system, application data, pre-installed software, and disk data. While primarily used to quickly replicate cloud computers, images can also serve as backups.

Back up data using a custom image

While restore points are created automatically by the system, you can manually create a custom image to back up your cloud computer. An image preserves the entire state of your cloud computer, including its operating system, applications, and data.

Alipay/WeChat mini program

  1. In Alipay or WeChat, search for and open the Wuying Cloud Computer mini program.

  2. On the Cloud Resources tab, shut down your cloud computer, and then click Manage on the cloud computer card.

  3. On the Manage page, go to the Image tab and click Create Image.

  4. On the Create Image page, enter an image name and description, select the disks to include in the image, and choose whether to have the system help clear your personal data. Then, click Confirm Shutdown and Creation.

    Note

    You can create up to 5 custom images.

    Important

    If you plan to share this image, enable Help Clear Personal Data to protect your personal information.

Windows/macOS/Web client

  1. Open the client and log on to the Personal Edition.

  2. In the left-side navigation pane, click My Cloud Computers.

  3. On the cloud computer card, click Manage.

  4. On the Image tab, click Create Image.

  5. On the Create Image page, enter an image name and description, select the disks to include in the image, and choose whether to have the system help clear your personal data. Then, click Create Now.

    Note

    You can create up to 5 custom images.

    If you plan to share this custom image with others, we recommend that you enable Help Clear Personal Data to protect your personal information.

Android/iOS client

  1. Open the client and log on to the Personal Edition.

  2. Shut down your cloud computer, and then click Manage on the cloud computer card.

  3. On the Manage page, go to the Image tab and click Create Image.

  4. On the Create Image page, enter an image name and description, select the disks to include in the image, and choose whether to have the system help clear your personal data. Then, click Confirm Shutdown and Creation.

    Note

    You can create up to 5 custom images.

    Important

    If you plan to share this image, enable Help Clear Personal Data to protect your personal information.

Restore data from a restore point

You can use restore points to restore the disk data of a Personal Edition cloud computer.

Alipay/WeChat mini program

  1. In Alipay or WeChat, search for and open the Wuying Cloud Computer mini program.

  2. On the Cloud Resources tab, click Manage on the cloud computer card.

  3. On the Manage page, go to the Restore Point tab, find the target restore point, and click Restore on the right.

    Note

    • You must shut down the cloud computer before restoring it from a restore point.

    • You can view automatically created restore points here. The system retains only the latest 7 restore points for both the system disk and data disks. If you recently created your cloud computer, restore points may not be available until the first scheduled backup is complete.

  4. In the confirmation dialog box, click Confirm Restore.

Windows/macOS/Web client

  1. Open the client and log in to Personal Edition.

  2. In the left-side navigation pane, click My Cloud Computers.

  3. On the cloud computer card, click Manage.

  4. On the Restore Point tab, find the target restore point, and click Restore on the right.

    Note

    • You must shut down the cloud computer before restoring it from a restore point.

    • You can view automatically created restore points here. The system retains only the latest 7 restore points for both the system disk and data disks. If you recently created your cloud computer, restore points may not be available until the first scheduled backup is complete.

  5. In the confirmation dialog box, select the disk to restore (system disk or data disk), and then click Confirm Restore.

Android/iOS client

Restore points are not yet supported on this client. Please use a different client for this operation.

Restore to the initial state

A system image is the default cloud computer image provided for the Personal Edition, available in various operating systems. Use it to restore your cloud computer to its initial state or to change the operating system.

Alipay/WeChat mini program

  1. In Alipay or WeChat, search for and open the Wuying Cloud Computer mini program.

  2. On the Cloud Resources tab, click Manage on the cloud computer card.

  3. On the Manage page, go to the Image tab, click Restore or Change System Image, and then do one of the following:

    • To restore the cloud computer to its initial state, select Restore Initial Image and click OK.

    • To change the operating system, select Change OS, choose a new OS from the list, and click OK.

Windows/macOS/Web client

  1. Open the client and log on to the Personal Edition.

  2. In the left-side navigation pane, click My Cloud Computers.

  3. On the cloud computer card, click Manage.

  4. On the Image tab, click Restore to Initial Image, and then do one of the following:

    • To restore the cloud computer to its initial state, select Restore Initial Image and click OK.

    • To change the operating system, select Change OS, choose a new operating system from the list, and click OK.

Android/iOS client

  1. Open the client and log on to the Personal Edition.

  2. On the cloud computer card, click Manage.

  3. On the Manage page, go to the Image tab, click Restore or Reset, and then do one of the following:

    • To restore the cloud computer to its initial state, select Restore Initial Image and click OK.

    • To change the operating system, select Change OS, choose a new OS from the list, and click OK.

Restore data from custom or third-party images

You can replace your cloud computer's current operating system and data by applying a custom or third-party image.

Alipay/WeChat mini program

  1. In Alipay or WeChat, search for and open the Wuying Cloud Computer mini program.

  2. On the Cloud Resources tab, click Manage on the cloud computer card.

  3. On the Manage page, go to the Image tab and click Change Image.

  4. On the Change Image page, do one of the following:

    • To change to an existing image, click Select Image, choose a custom or shared image, and then click Confirm Shutdown and Change.

    • To change to a new shared image, click Import with Share Code, enter the image share code, and click OK. After importing the image, follow the previous step to apply it.

Windows/macOS/Web client

  1. Open the client and log on to the Personal Edition.

  2. In the left-side navigation pane, click My Cloud Computers.

  3. On the cloud computer card, click Manage.

  4. On the Image tab, click Change Image.

  5. On the Change Image page, do one of the following:

    • To change to an existing image, click Select Image, choose a custom image that you created or a shared image that you have imported, and then click OK.

    • To change to a new shared image, click Select Image, click Import Image with Share Code at the bottom of the dialog box, enter the image share code, and click OK. After the image is imported, you can apply it by following the previous step.

Android/iOS client

  1. Open the client and log on to the Personal Edition.

  2. On the cloud computer card, click Manage.

  3. On the Manage page, go to the Image tab and click Change Image.

  4. On the Change Image page, do one of the following:

    • To change to an existing image, click Select Image, choose a custom or shared image, and then click Confirm Shutdown and Change.

    • To change to a new shared image, click Import with Share Code, enter the image share code, and click OK. After importing the image, follow the previous step to apply it.

Manage images

Share a custom image

You can generate an image share code for a custom image. Others can use this code to import the image and apply it, quickly replicating a cloud computer with the exact same configuration and data.

Alipay/WeChat mini program

  1. In Alipay or WeChat, search for and open the Wuying Cloud Computer mini program.

  2. On the Cloud Resources tab, click Manage on the cloud computer card.

  3. On the Manage page, go to the Image tab and turn on the Share Image switch.

  4. On the Share Code Enabling Method page, select a method.

    Note

    An image share code can be reused. If you want to use the current image to overwrite a previously shared image, you can select Bind to Existing Image Code and choose an image code.

Windows/macOS/Web client

  1. Open the client and log on to the Personal Edition.

  2. In the lower-left corner of the cloud computer list page, click Image Management.

  3. On the My Images tab, find the image you want to share and turn on the switch to the right of Share Code.

Android/iOS client

  1. Open the client and log on to the Personal Edition.

  2. On the cloud computer card, click Manage.

  3. On the Manage page, go to the Image tab and turn on the Share Image switch.

    The automatically generated share code is displayed below.

Import an image

Importing a shared image lets you replicate a cloud computer's configuration and data, saving manual setup time. For example, instead of downloading and installing a large game, you can import an image where the game is already installed. You can use an image share code provided to you directly, or find one in the Image Community.

Alipay/WeChat mini program

  1. In Alipay or WeChat, search for and open the Wuying Cloud Computer mini program.

  2. On the Cloud Resources tab, click Manage on the cloud computer card.

  3. On the Manage page, go to the Image tab and click Change Image.

  4. On the Change Image page, click Import with Share Code.

  5. In the dialog box, enter the image share code and click OK.

    The imported image is displayed on the Shared Images tab.

    Note

    If the image owner updates the source image, an Image Source Updated tag appears to the right of the image name. To use the updated shared image, click Sync Now.

Windows/macOS/Web client

  1. Open the client and log on to the Personal Edition.

  2. In the lower-left corner of the cloud computer list page, click Image Management.

  3. At the bottom of the dialog box, click Import Image.

  4. In the dialog box, enter the image share code and click OK.

    The imported image is displayed on the Shared Images tab.

    Note

    If the image owner updates the source image, an Image Source Updated tag appears to the right of the image name. To use the updated shared image, click Sync Now.

Android/iOS client

  1. Open the client and log on to the Personal Edition.

  2. On the cloud computer card, click Manage.

  3. On the Manage page, go to the Image tab and click Change Image.

  4. On the Change Image page, click Import with Share Code.

  5. In the dialog box, enter the image share code and click OK.

    The imported image is displayed on the Shared Images tab.

    Note

    If the image owner updates the source image, an Image Source Updated tag appears to the right of the image name. To use the updated shared image, click Sync Now.

Delete an image

You can delete custom images or shared images that you no longer need. System images cannot be deleted.

Note

You cannot delete images from the Alipay or WeChat mini programs.

Windows/macOS/Web client

  1. Open the client and log on to the Personal Edition.

  2. In the lower-left corner of the cloud computer list page, click Image Management.

  3. On the My Images or Shared Images tab, find the image you want to delete and click the icon.

  4. In the confirmation dialog box, click Confirm Deletion.

Android/iOS client

  1. Open the client and log on to the Personal Edition.

  2. In the lower-right corner of the cloud computer list page, click My.

  3. On the My tab, click Image Management.

  4. On the My Images or Shared Images tab, find the image you want to delete and click the icon.

  5. In the confirmation dialog box, click Confirm.

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