Use full screen and dual screen
The Windows client and macOS client support full screen and dual screen modes. Using dual screen allows you to multitask more effectively and reduces the need to switch between application windows, thus improving your productivity. This topic describes how to enable and use full screen and dual screen modes.
The following examples use macOS client version 8.5.3. If your experience differs from what is described here, you may be using a different client type or an outdated version. We recommend upgrading to the latest version.
Prerequisites
A second display is connected to your on-premises computer and is working correctly.
To set the resolution and UI scaling for each screen separately in dual-screen mode, ensure that the image version of the cloud computer is V2.5.1 or later.
Use full-screen mode
By default, the cloud computer opens in window mode.
Enter full-screen mode
To enter full-screen mode, open the DesktopAssistant on the cloud computer desktop and select Full Screen.
Exit full-screen mode
You can exit full-screen mode in one of the following ways:
Open the DesktopAssistant on the cloud computer desktop and select Exit Fullscreen. The cloud computer returns to window mode.
Open the DesktopAssistant on the cloud computer desktop and select Minimize. This hides the cloud computer desktop, showing only your on-premises computer desktop.
NoteThe Minimize feature is supported only on the Windows client V6.7 or later.
Press the keyboard shortcut
Ctrl+Qto exit full-screen mode.NoteThis keyboard shortcut is supported only on the Windows client V7.7 or later.
Use dual-screen mode
Using dual-screen mode improves your work efficiency by allowing you to handle multiple tasks simultaneously with fewer screen switches.
When your on-premises computer is connected to an external display, you can use the dual-screen feature by enabling the Cloud Computer Dual Displays switch. After the cloud computer enters full-screen mode, its dual-screen display (Extend mode or Duplicate mode) matches the settings of your on-premises computer by default. This setting applies only to the current cloud computer. To apply the change, exit and re-enter full-screen mode.
Dual-screen settings apply only to the current cloud computer.
Prerequisites
A second display is connected to your on-premises computer and is working correctly.
To set the resolution and UI scaling for each screen separately in dual-screen mode, ensure that the image version of the cloud computer is V2.5.1 or later.
Enable dual-screen mode
Before you enable dual-screen mode, ensure that an external display is connected to your on-premises computer and functions properly.
Connect to the cloud computer.
Open the DesktopAssistant and click Settings.
Navigate to the Preferences > Display tab and turn on the Cloud Computer Dual Displays switch.
If this switch is off, the cloud computer enters full-screen mode only on its current display, while the other display continues to show your on-premises computer's desktop.
Enter dual-screen mode
After you enable dual-screen mode, the cloud computer desktop is displayed on both screens when you enter full-screen mode.
By default, the dual-screen display mode of the cloud computer matches the projection settings of your on-premises computer (Duplicate mode or Extend mode).
Set resolution and scaling for each screen
When the cloud computer is in dual-screen mode, you can set the resolution and UI scaling for each screen separately.
Connect to the cloud computer.
Open the DesktopAssistant and click Settings.
Navigate to the Preferences > Display tab and set the resolution and UI scaling for the primary screen and secondary screen respectively.
NoteEnsure that the image version of the cloud computer is V2.5.1 or later.
Minimize the cloud computer desktop
You can use the Minimize feature in the DesktopAssistant to quickly switch from the cloud computer desktop back to your on-premises computer desktop.
The Minimize feature is supported only on the Windows client V6.7 or later.
When the cloud computer is in dual-screen mode, using the Exit Fullscreen option resets the window layout. For example, windows spread across both screens are consolidated onto a single screen the next time you enter full-screen mode. To preserve your window layout, select Minimize from the DesktopAssistant.
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