This topic describes the refund policy for the Fraud Detection product.
Fraud Detection subscription refunds
A full refund is available for an unused Fraud Detection subscription if the purchase was made within the last 5 days.
Refunds are not available if the Fraud Detection subscription has been used or if the purchase was made more than 5 days ago.
Refunds for pay-as-you-go Fraud Detection
The pay-as-you-go billing method for Fraud Detection is postpaid. No fees are incurred if the service is enabled but not used. Therefore, refunds are not available.
Fraud Detection general resource plan refunds
A full refund is available for an unused data transfer plan if the purchase was made within the last 5 days.
A partial refund for the unused portion is available if the data transfer plan has been used and the purchase was made more than 5 days ago but within the last 180 days.
Refunds are not available for data transfer plans that were purchased more than 180 days ago, even if the plan is unused.
Partial refunds are calculated as follows: Refund Amount = Actual Amount Paid - (Usage × Standard Pay-as-you-go Unit Price). The standard pay-as-you-go unit price is CNY 0.01 per general call.