FAQ about limits

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This topic provides frequently asked questions about limits in Intelligent Media Management (IMM).

Does Intelligent Media Management have concurrency limits, and how can they be adjusted?

Yes, IMM applies a limit on the concurrency level. For more information, see Quotas. If the number of requests exceeds the limit, subsequent requests are rejected.

If your application returns errors due to the concurrency limit, you can fix the errors using the following methods:

  • You can add waiting logic because the limit resets every second.

  • Pool requests and balance request traffic between peak hours and non-peak hours to avoid short-term traffic spikes.

  • If necessary, increase the concurrency limit. To increase the limit, contact us and provide the following information:

    • The project name, the region of your project, and the ID of your Alibaba Cloud account

    • Specific features in use

    • The expected number of daily calls and required concurrency level

Note

If you are using a legacy project, we recommend migrating to the new version to access a higher quota. Quota adjustments are no longer supported for legacy projects.

What can I do if I want to create more projects than the default limit allows?

We recommend that you do not create too many projects.

If your application requires more projects, contact us and provide the following information:

  • Your region

  • The ID of your Alibaba Cloud account

  • The name of your project

Why can't I find my project?

Region mismatch

A project belongs to a specific region. For a list of supported regions, see Regions and supported features.

You cannot find the project if the specified region does not match the region of the project. When you encounter a no project error, log on to the IMM console, switch to the region, and check whether the project exists. If the project does not exist in the region, create one.

Issues with the independence of old and new projects

  • To use API version 2017-09-06 (the earlier version), you must use a project that was created in the same version. For a list of API operations in the 2017-09-06 version, see API overview.

    If you encounter a no project error when you use the 2017-09-06 API version, you can use the following methods to troubleshoot the error:

    • Call the ListProjects operation to query projects.

    • Call the GetProject operation to query the details of a project.

    • Call the PutProject operation to create a project.

  • To use API version 2020-09-30, you must use a project that was created in the latest version. For a list of API operations in the 2020-09-30 version, see API overview.

    If you encounter a no project error when you use the 2020-09-30 API version, you can use the following methods to troubleshoot the error:

Does IMM provide a method for accelerating requests from a region outside the Chinese mainland to a region within the Chinese mainland?

No, it is not.

Does IMM support buckets in Alibaba Finance Cloud?

IMM is not currently supported in Finance Cloud.

How can I limit the number of API calls to prevent unauthorized calls or accidental operations?

IMM does not provide a method to limit API calls. If you are concerned about unauthorized calls, you can use the Cloud Monitor service to monitor the number of IMM calls and configure alerts.