StartAIAgentOutboundCall

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Initiates an AI agent outbound call from a specific caller number to a called number and returns the call's InstanceId.

Operation description

Use this API to start a configured AI agent instance and place an outbound call to a specified called number. Upon successful startup, the API returns a unique InstanceId for tracking or subsequent operations. Each caller number supports up to 15 concurrent calls.

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RAM authorization

The table below describes the authorization required to call this API. You can define it in a Resource Access Management (RAM) policy. The table's columns are detailed below:

  • Action: The actions can be used in the Action element of RAM permission policy statements to grant permissions to perform the operation.

  • API: The API that you can call to perform the action.

  • Access level: The predefined level of access granted for each API. Valid values: create, list, get, update, and delete.

  • Resource type: The type of the resource that supports authorization to perform the action. It indicates if the action supports resource-level permission. The specified resource must be compatible with the action. Otherwise, the policy will be ineffective.

    • For APIs with resource-level permissions, required resource types are marked with an asterisk (*). Specify the corresponding Alibaba Cloud Resource Name (ARN) in the Resource element of the policy.

    • For APIs without resource-level permissions, it is shown as All Resources. Use an asterisk (*) in the Resource element of the policy.

  • Condition key: The condition keys defined by the service. The key allows for granular control, applying to either actions alone or actions associated with specific resources. In addition to service-specific condition keys, Alibaba Cloud provides a set of common condition keys applicable across all RAM-supported services.

  • Dependent action: The dependent actions required to run the action. To complete the action, the RAM user or the RAM role must have the permissions to perform all dependent actions.

Action

Access level

Resource type

Condition key

Dependent action

ice:StartAIAgentOutboundCall

none

*All Resource

*

None None

Request parameters

Parameter

Type

Required

Description

Example

AIAgentId

string

Yes

The AI agent ID configured in the IMS console.

***********e4f309379701645f4****

CallerNumber

string

Yes

The caller number. Only numbers from mainland China are supported.

183*****333

CalledNumber

string

Yes

The called number.

173*****533

Config AIAgentOutboundCallConfig

No

The AI agent outbound call configuration.

UserData

string

No

The user-defined data.

{"city":"杭州"}

SessionId

string

No

A unique identifier for the session. You can use this ID to store, query, and synchronize chat history across multiple calls. This parameter is optional.

f213fbc005e4f309379701645f4****

ImsAIAgentFreeObCall

string

No

A reserved parameter.

xx

Response elements

Element

Type

Description

Example

object

Response schema

InstanceId

string

The call instance ID.

*********296014bb58670940*********

RequestId

string

The request ID.

***********-4417-BDB2************

Examples

Success response

JSON format

{
  "InstanceId": "*********296014bb58670940*********",
  "RequestId": "***********-4417-BDB2************"
}

Error codes

See Error Codes for a complete list.

Release notes

See Release Notes for a complete list.