TakeoverAIAgentCall-阿里云帮助中心

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RAM authorization

The table below describes the authorization required to call this API. You can define it in a Resource Access Management (RAM) policy. The table's columns are detailed below:

Action: The actions can be used in the Action element of RAM permission policy statements to grant permissions to perform the operation.
API: The API that you can call to perform the action.
Access level: The predefined level of access granted for each API. Valid values: create, list, get, update, and delete.
Resource type: The type of the resource that supports authorization to perform the action. It indicates if the action supports resource-level permission. The specified resource must be compatible with the action. Otherwise, the policy will be ineffective.
- For APIs with resource-level permissions, required resource types are marked with an asterisk (*). Specify the corresponding Alibaba Cloud Resource Name (ARN) in the Resource element of the policy.
- For APIs without resource-level permissions, it is shown as All Resources. Use an asterisk (*) in the Resource element of the policy.
Condition key: The condition keys defined by the service. The key allows for granular control, applying to either actions alone or actions associated with specific resources. In addition to service-specific condition keys, Alibaba Cloud provides a set of common condition keys applicable across all RAM-supported services.
Dependent action: The dependent actions required to run the action. To complete the action, the RAM user or the RAM role must have the permissions to perform all dependent actions.

Action

Access level

Resource type

Condition key

Dependent action

ice:TakeoverAIAgentCall

none

*All Resource

*

None

Request parameters

Parameter	Type	Required	Description	Example
InstanceId	string	No	The ID of the AI agent that will be taken over.	39f8e0bc005e4f309379701645f4****
HumanAgentUserId	string	No	The ID of the human agent that will take over the AI agent (UserId in ARTC). If you do not specify this parameter, it is automatically generated and returned.	uid2
RequireToken	boolean	No	Specifies whether to return the ARTC token. Default value: false.	false

Response elements

Element	Type	Description	Example
	object	Schema of Response
RequestId	string	The ID of the request.	****3B-0E1A-586A-AC29-742247****
ChannelId	string	The ID of the ARTC channel.	70f22d5784194938a7e387052f2b3208
HumanAgentUserId	string	The ID of the human agent.	uid2
Token	string	The ARTC token.	eyJhcHBpZCI6ICIxMjM0MTIzNxxxxx

Examples

Success response

JSON format

{
  "RequestId": "******3B-0E1A-586A-AC29-742247******",
  "ChannelId": "70f22d5784194938a7e387052f2b3208",
  "HumanAgentUserId": "uid2",
  "Token": "eyJhcHBpZCI6ICIxMjM0MTIzNxxxxx"
}

Error codes

See Error Codes for a complete list.

Release notes

See Release Notes for a complete list.