Error codes

Request forbidden.

The request was denied because the parameter authentication failed.

Enter the correct AccessKey information and then retry.

Tenant auth error.

The request was denied because the device or user information authentication failed.

Verify that the device belongs to your Alibaba Cloud account and instance, and then retry.

Device status error.

The device status is invalid.

Ensure that the device is online and then retry.

Device event auth failed.

The intelligent alerting event does not exist or does not belong to the tenant.

Ensure that the intelligent alerting event belongs to your Alibaba Cloud account and instance, and then retry.

Picture owner error.

The picture does not exist or does not belong to the tenant.

Ensure that the picture belongs to your Alibaba Cloud account and instance, and then retry.

Template owner error.

The time template does not exist or does not belong to the tenant.

Ensure that the time template belongs to your Alibaba Cloud account and instance, and then retry.

Product is not active.

The video service is not activated for the product to which the device belongs.

Activate the video service and then retry.

iotId or tenantId cannot be null.

The device and tenant information cannot be empty.

Verify the AccessKey and device information, and then retry.

planId or tenantId cannot be null.

The recording plan and tenant information cannot be empty.

Enter the recording plan and AccessKey information.

templateId or tenantId cannot be null.

The time template and tenant information cannot be empty.

Enter the correct time template and AccessKey information, and then retry.

eventId or tenantId cannot be null.

The intelligent alerting event and tenant information cannot be empty.

Enter the correct intelligent alerting event and AccessKey information, and then retry.

beginTime or endTime cannot be null.

The start time or end time cannot be empty.

Enter values for the BeginTime and EndTime input parameters and then retry.

beginTime cannot be later than or equal to endTime.

The start time cannot be later than the end time.

Set the EndTime input parameter to a time later than the BeginTime parameter and then retry.

RAM system auth error.

RAM authentication failed.

The required Resource Access Management (RAM) permissions are missing.

For more information, see RAM authorization.

Picture type error.

The picture type is incorrect.

Set the correct picture type and then retry.

Device status is offline.

The device is offline.

Bring the device online and then retry.

Device status is initial.

The device has not activated the Internet of Things (IoT) channel. The channel is activated after the device goes online for the first time.

The device is not activated. This means the physical device has never connected to IoT Platform. Connect the device to IoT Platform and then retry.

Device status is disabled.

The IoT channel of the device is disabled.

Ensure that the device is not disabled in IoT Platform, and then retry.

Push stream failed.

The stream ingest from the device failed.

Verify that the product to which the device belongs is in the camera category.

deviceList lifecycle does not exist.

The device storage lifecycle does not exist.

Set a storage lifecycle and then retry.

For more information, see Configure a recording lifecycle.

Device offline.

The device is offline.

Ensure that the device is online and then retry.

Device not activated.

The device is not activated.

The device is not activated. This means the physical device has never connected to IoT Platform. Connect the device to IoT Platform and then retry.

Record does not exist.

The recording file does not exist.

1. Verify that the recording filename is correct.

2. Call the QueryEventRecordPlanDeviceByDevice operation to check whether a recording plan is configured for the device.

Requests are too frequent.

Requests are too frequent.

Check whether the number of requests per second to call this API from a single Alibaba Cloud account exceeds 50. If the limit is exceeded, try again later.