Overdue payments
If your Alibaba Cloud account has an overdue payment, KVCacheStore may be suspended. To prevent service interruptions and data release, understand the service states and data retention period for overdue payments and add funds to your account promptly.
Service suspension
An overdue payment may cause service suspension. After you receive an overdue payment reminder or notification, add funds to your account promptly to prevent service interruptions.
The state of KVCacheStore changes as follows after your account has an overdue payment:
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If the overdue amount is within the service suspension protection quota, KVCacheStore remains available and continues to incur fees. For more information, see Service suspension protection for overdue payments.
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If the overdue amount exceeds the service suspension protection quota, Alibaba Cloud immediately suspends KVCacheStore. The data in the KVCacheStore is retained, and no new fees are incurred during the suspension.
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If you settle the overdue payment within 15 days after suspension, KVCacheStore resumes automatically.
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If you do not settle the overdue payment within 15 days after suspension, Alibaba Cloud terminates KVCacheStore and releases its data. Released data cannot be recovered.
View overdue payments
Go to the Expenses and Costs console to view the overdue amount. If your account has an overdue payment, add funds promptly.