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Supplier system migration guide

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This topic describes the differences between the new and legacy LinkedMall supplier workbenches to help suppliers quickly become familiar with the new supplier workbench.

If you are an existing LinkedMall supplier who has onboarded to the legacy supplier system, you may want to understand the differences after migrating to the new system. The main differences involve:

If you are a new LinkedMall supplier, you can ignore this topic and go directly to Supplier Onboarding in the new system.

Store operator management

The new system is continuously updated and does not currently include an operator account management module. If a supplier needs to configure multiple operator accounts for the workbench, you must configure Resource Access Management (RAM) users.

Operation

Legacy system

New system

Store operator management

Associate a store using the Store Operator Management feature. For more information, see Store operator management.

In the new system, suppliers configure Alibaba Cloud RAM users for their staff. Workbench staff can use their RAM user accounts to log on to the workbench. For more information, see Create a RAM user.

Contact information maintenance

Contact information is used for contract signing. After migrating to the new system, you can maintain this information in the new supplier workbench under Settings > Account Information > Basic Information. Note that the Contact and Contact Number must belong to a person who has permission to retrieve company entity information through e-Sign for contract signing. All other information must also be accurate and valid.

Operation

Legacy system

New system

View and modify contact information

Go to the legacy system.

  1. Go to Store Center > Contract & Payment Information and click Modify.

  2. When finished, click Confirm.

Go to the new system.

  1. Go to Settings > Account Information > Basic Information and click Modify.

  2. When finished, click Save.

Business Development Center

The new system is continuously updated. For now, you must return to the Business Development Center in the legacy system to perform operations in this module. For more information about returning to the legacy system, see Return to the legacy version.

Product Management

Important

There are three main differences in Product Management between the new and legacy systems:

  1. The new system includes the Set Automatic Synchronization Rules feature. Suppliers can configure synchronization rules to determine whether product, SKU, and price information in their LinkedMall store is automatically updated from Qianniu. For more information, see Set automatic synchronization rules.

  2. The new system no longer distinguishes between a public pool and a selection pool. The new system does not have the concepts of a public product pool or a channel product pool.

    • In the new system, to supply a product to a specific channel, you can add it to that channel's authorized product scope. This is equivalent to adding it to a channel's product pool in the legacy system. For more information about product management in the new system, see Tutorial - Supplier Product Management.

    • In the new system, to supply a product to all channels, you can add it to the authorized product scope of all channels. This is equivalent to adding it to the public product pool in the legacy system. For more information about how to view a distributor's product authorization scope in the new system, see View product scope.

    • In the new system, suppliers can quickly access the product pool for a specific channel from the distributor management interface to view products for that channel. For more information, see Enter the channel supply product pool.

  3. Product price changes:

    • Changing a price in the channel product pool of the legacy system is equivalent to adding a distributor and configuring a price for that distributor when adjusting prices in the new system. For more information about changing and adjusting product prices in the new system, see Change or adjust supply price.

    • In the new system, if a distributor is currently selling a product (in the listed state), the supplier needs channel approval to change the price. For more information about how to request a price change or adjustment in the new system, see Request a price change or adjustment.

Operation

Legacy system

New system

Enter the store's basic product pool

Go to the legacy system.

  1. In the navigation pane on the left, click Store Center > LM Store Management to go to the LM Store Management page. Click Manage Products for the corresponding store.

  2. Click Product Hub > Product Management to go to the Product Pool page. You can also go directly to this page and filter by LM Store to enter the Product Pool of the corresponding store.

Go to the new system.

  1. In the navigation pane on the left, click Store > Store Management > LM Store Management to go to the LM Store Management page. In the Active Stores list, select a store and click Enter Store Operations.

  2. Enter the supplier workbench. In the navigation pane on the left, click Product > Product Management > Basic Product Pool to go to the Basic Product Pool page.

Add a product

On the Product Pool page, click Add Product.

On the Basic Product Pool page, click Import Incremental Products.

Add a new SKU

On the Product Pool page, find the product in the product list and click Add SKU in the Actions column.

  1. On the Basic Product Pool page, find the product in the product list and click Product Configuration in the Actions column.

  2. On the Product Configuration page, click SKU & Tax Rate, and then click Add SKU.

Export product information

On the Product Pool page, click Export Excel.

On the Basic Product Pool page, click Batch Export Excel.

Modify product supply price

On the Product Pool page, find the product in the product list and click Modify Price in the Actions column.

On the Basic Product Pool page, find the product in the product list and click Change/Adjust Price in the Actions column.

PO collaboration model (optional)

The new system is continuously updated. For now, you must return to the legacy system to perform operations in this module. For more information about returning to the legacy system, see Return to the legacy version.

Note

  • All features and procedures for Purchase Order (PO) orders remain the same. For more information about operations in the PO model, see PO model collaboration.

  • For all PO order-related contract configurations, suppliers must return to the legacy system to execute them.

Reconciliation and settlement

Important

During the system upgrade period, most merchants need to reconcile bills from both the new and legacy systems. After the migration is complete, all reconciliation will be transferred to the new system.

  • The finance module of the new system issues bills for payments for goods supplied to the new Tmall Business-to-Business (B2B) distribution business and the corresponding technical service fees.

  • The billing module of the legacy system issues bills for payments for goods supplied to all original channel businesses and the corresponding technical service fees.

    • Product Bill - Sub-order Reconciliation: These bills are mainly from the Tmall B2B distribution business.

    • Product Bill - Main Order Reconciliation: These bills are mainly from non-Tmall B2B distribution businesses, such as Baba Farm, Alipay Member Channel, Cainiao, Ele.me, and Shouqian Youli.

    • Commission Bill, Pay Technical Service Fee: This is mainly used for reconciling technical service fees for all orders generated in the legacy system.

  • Bill categorization in the legacy and new systems:

    • Bills in the legacy system are categorized as follows:

      • Forward Order Table: This table is at the sub-order dimension. It records all sub-orders generated in the Tmall B2B distribution business in the legacy system, including detailed data for each sub-order.

      • Forward Reconciliation Table: This table is at the main order dimension. It records bills generated from orders in the Tmall B2B distribution business in the legacy system, aggregated at the main order transaction level.

      • Reverse Reconciliation Table: This table is at the sub-order dimension. It records bills generated from reverse sub-orders in the Tmall B2B distribution business in the legacy system.

    • Bill optimization in the new system:

      • Order Stream: All order information is displayed and can be downloaded from Order Management > Forward Orders and Order Management > Reverse Orders.

      • Bill Stream: All bills generated from forward and reverse orders are displayed and can be downloaded from Bill Management. Billing information from main and sub-orders is merged and can be downloaded together.

  • Field details (the following are the major differences):

    • Entry Type: Consistent between the new and legacy systems.

    • Order Type: This field is named Distribution in the legacy system and is renamed to Dropshipping in the new system.

    • Main/Sub-order Type: This is a new field that distinguishes between main and sub-orders because they are merged into the same bill table.

    • Channel Purchase Amount: This corresponds to the Sub-order Amount field in the new system. It displays the amount payable recorded in the order information. This field does not exist in the legacy system.

    • Channel Payment Amount: This corresponds to the Order Payment Amount field in the new system. It displays the actual amount paid from the order information, split into user payment and channel payment parts. Currently, only the channel payment part is used. It also shows the corresponding Alipay payment transaction information. This field does not exist in the legacy system.

    • Merchant's Actual Received Amount: This corresponds to the Order Settlement Amount field in the new system. It displays the actual amount received from the order information, split into user settlement and channel settlement parts. Currently, only the channel settlement part is used. It also shows the corresponding Alipay settlement transaction information. This field does not exist in the legacy system.

    • Order Refund Amount: In the new system, this is split into Order Payment Refund Amount (with user and channel parts) and Order Settlement Refund Amount (with user and channel parts). Currently, only the channel parts are used.

    • Channel Alipay Merchant Order Number: This field is renamed to Alipay Merchant Order Number in the new system.

Operation

Legacy system

New system

Enter the reconciliation (finance) module to view or manage bills.

Go to the legacy system.

  1. In the navigation pane on the left, click a submenu under Bill Management to go to the corresponding page.

  2. Select a Store Name to view or manage bills for the selected store.

Go to the new system.

  1. In the navigation pane on the left, click a submenu under Finance to go to the corresponding bill page.

  2. On the bill page, you can filter by store to view or manage bills for the selected store.

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