DocsICP FilingConsole
Documentation

Configure product live stream or video

Updated at:
Copy as MD
My Favorites

Cloud Marketplace lets you configure a live stream or video for a product to improve order conversion, customer retention, and renewal rates.

Prerequisites

  • To configure a live stream for a product, contact the Cloud Marketplace operations team by email at ljs01148322@alibaba-inc.com to create a live stream and obtain its live stream ID.
  • To configure a video for a product, ensure your video is an .MP4 file smaller than 50 MB.

Bind live stream ID or upload video

To display a live stream or video on the product detail page, bind a live stream ID or upload a video for the product.

  • If your product is not yet integrated with Cloud Marketplace:

    During product integration, when you provide basic product information, enter the live stream ID or upload the product video. For integration settings for each product type, see Integration Type Overview.

  • If your product is already integrated with Cloud Marketplace:
    1. Log in to the Service Provider console for Cloud Marketplace.
    2. In the left-side navigation pane, select Product > Product Management.
    3. In the product list, find the target product and click Manage in the Operations column.
    4. Click the Basic Information tab, and then click Edit.
    5. Enter the Product Live Stream ID or upload a short product video, and then click Save. Only .MP4 video files smaller than 50 MB are supported.

Results

The display logic for live streams and videos is as follows:
  • If a product has both a linked live stream ID and a short video, the video display area shows the short video with the live stream content below it. A user can click the Live Stream tab to watch the live stream.
  • If a product has a linked live stream ID but no short video, the video display area shows the live stream, and a Live Stream tag appears in the upper-right corner.
  • If a product has a short video but no linked live stream ID, the video display area shows the short video.
  • If a product has neither a linked live stream ID nor a short video, the product detail page does not show a video area.
The display logic for live streams and videos is as follows: