Enable auto-renewal

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Enable auto-renewal for your subscription instances to avoid manual renewals and prevent service interruptions from missed payments. You can disable auto-renewal at any time.

Usage notes

  • The system first attempts to deduct payment at 08:00, nine days before the instance expires. If this attempt fails, the system retries once a day for the next two days, for a total of three attempts. To prevent renewal failures, ensure that your Alibaba Cloud account has a sufficient balance.

    Note

    If all three automatic deduction attempts fail, renew the instance manually to prevent service downtime and potential data loss.

  • If you manually renew before the scheduled auto-renewal date, the system automatically renews the instance before its new expiration date.

  • Auto-renewal takes effect on the following day. If your instance is set to expire tomorrow, you must renew it manually to avoid service interruption. For more information, see Manually renew a subscription instance.

During instance creation

Note

When you enable auto-renewal during instance purchase, the renewal period is one month for monthly subscriptions and one year for yearly subscriptions. For example, if you purchase an instance for six months and enable auto-renewal, the system automatically renews it for one month before it expires.

When you create a subscription ApsaraDB for MongoDB instance, you can select the Auto-Renewal checkbox after choosing a subscription duration. Upon expiration, the system automatically charges your Alibaba Cloud account for the renewal.

For existing instances

Note

After enabling auto-renewal, the system renews the instance based on your selected renewal period. For example, if you choose a three-month renewal period, the system charges you for three months at each renewal.

  1. Sign in to the ApsaraDB for MongoDB console.

  2. In the upper-right corner of the page, click Fee > Renewal Management.

  3. On the Renewal Management page, click the Manual or Nonrenewal tab.

  4. Enable auto-renewal for one or more instances.

    • To enable auto-renewal for a single instance

      1. In the list on the Manual or Nonrenewal tab, click Enable auto-renewal in the Operation column for the target instance.

      2. On the Enable auto-renewal page, select a renewal period and click Enable auto-renewal.

    • To enable auto-renewal for multiple instances

      1. On the Manual or Nonrenewal tab, select the target instances from the list.

      2. Click Manual or Nonrenewal and then click Enable auto-renewal in the lower-left corner of the list.

      3. On the Enable auto-renewal page, select a renewal period and click Enable auto-renewal.

Related tasks

On the Resource Renewal page, you can also perform the following tasks:

  • Click the Auto-renewal tab. In the Auto-renewal list, click Edit Auto Renewal in the Operation column for the target instance to reset the auto-renewal period.

  • On the Manual, Auto-renewal, or Nonrenewal tab, find the target instance and click Renew in the Operation column.

  • On the Manual or Auto-renewal tab, find the target instance and click Nonrenewal in the Operation column to stop the instance from renewing upon expiration.

  • On the Auto-renewal or Nonrenewal tab, find the target instance and click Enable Manual Renewal in the Operation column. This action switches the renewal method to manual renewal.