The Network AI Assistant is an intelligent conversational system for Alibaba Cloud networking services. It provides 24/7 expert-level advisory support through natural language interaction to help you quickly identify issues, retrieve resource information, and design network architecture solutions.
Key Benefits
Out-of-the-box: Enable directly in the console without building an agent platform or fine-tuning models. Capabilities continuously improve to prevent your technology stack from becoming outdated.
O&M efficiency: Supports automatic diagnosis in seconds. In over 90% of scenarios, it performs diagnosis first and escalates to human review only when needed. Repetitive tasks such as inspections, alert responses, and document queries can be automated by the agent.
Unified resource view: Aggregates configuration, performance, cost, and security status across all instances to support capacity planning and resource optimization decisions.
Security and compliance: All operations are fully traceable. Integrated with RAM access control and interaction confirmation mechanisms to meet strict compliance requirements in finance, government, and other regulated sectors.
Scenarios
1. Cloud Networking Product Inquiries Provides intelligent Q&A across the full range of Alibaba Cloud networking products, supporting the following scenarios:
| 2. Cloud Networking Resource Queries Provides resource-related queries across the full range of Alibaba Cloud networking products, including the following:
|
3. Cloud Networking Troubleshooting Provides troubleshooting and analysis for Alibaba Cloud networking issues, including the following:
| 4. Cloud Networking Architecture Solutions Provides networking planning recommendations based on your business scenario, including the following:
|
How to Use
Go to the NIS console and click the 
AI Assistant icon in the sidebar on the right to get started.
If the icon is not visible in the sidebar, click thecollapse button in the bottom-right corner of the page to show the sidebar.
Ask a question After opening the Network Assistant, type your question in the input box. |
Stop a conversation Click Stop in the bottom-right corner of the input box to end the conversation. |
Start a new session To begin a new conversation, click the ➕ button to create a new session. |
View conversation history Click the clock icon in the top-right corner to view past conversations. |
To improve the reliability of responses from the Network AI Assistant, focus each session on a single topic. Start a new session for a different topic.
Responses from the Network AI Assistant are for reference only and may not be completely accurate. Always verify the information against your actual situation.
Use Cases
1. Cloud Networking Product Inquiries
Example questions:
What are the billing rules for Internet Shared Bandwidth?
What is the difference between Network Load Balancer (NLB) and Application Load Balancer (ALB)?
What new features were recently added to virtual private cloud (VPC)?
2. Cloud Networking Resource Queries
Query results are paginated by default, showing 5 records per page. You can use interactive commands such as "Show next page" or "Filter by condition."
Example questions:
List all EIPs in Hangzhou.
Show the configuration details for EIP-123456 in Hangzhou.
Show traffic data for my NLB over the last hour.
3. Cloud Networking Troubleshooting
Example questions:
Has there been any network jitter between Hangzhou and Shanghai recently?
Check if there are any abnormalities with my NAT instance.
My ECS instance in Hangzhou cannot reach an ECS instance in Singapore. What could be the issue?
4. Cloud Networking Architecture Solutions
Example question:
Our company plans to expand overseas, with core users in Southeast Asia. Please recommend optimal locations and a network architecture for connecting domestic and international resources.
Limits
A session supports up to 200 rounds of Q&A.
A RAM user (sub-account) can create only one new session at a time.
A RAM user (sub-account) can run up to 200 active sessions simultaneously.
A RAM user (sub-account) can process only one response at a time.
Input text is limited to 6000 bytes.
Billing
The Network AI Assistant is free to use.