Operation Center is a feature of CloudOps Orchestration Service (OOS) that centralizes management of operational work items (OpsItems). Each OpsItem represents a resource issue requiring investigation and resolution. You can track OpsItem details, related resources, and status from a single console.
Benefits and features
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Centralized OpsItem management
Automatically aggregates OpsItems from multiple Alibaba Cloud services into a unified console for tracking and resolution.
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Reduced mean time to resolution (MTTR)
Consolidates OpsItem data, history, and solutions for Alibaba Cloud resources in one place.
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Reduced errors through standardized OpsItems
Standardizes OpsItem creation, viewing, and processing in a single module, reducing errors and onboarding time for new engineers.
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Automated remediation with OOS templates
Run OOS templates to resolve OpsItem issues directly from the console.
Supported O&M features
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Operation |
Description |
Related Links |
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Automatic creation of OpsItems |
Alibaba Cloud provides default event-driven rules based on O&M best practices. Enable these rules with one click to automatically create OpsItems when specific events occur. |
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Create OpsItems automatically using custom EventBridge rules when default rules do not meet your event, compliance, or security auditing requirements. |
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Manual creation of an OpsItem |
Create an OpsItem manually to track and resolve an O&M issue. |
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Management of OpsItems |
View or modify an OpsItem, such as updating its status or changing its category. |