Billing adjustment
On October 11, 2020, Managed Service for OpenTelemetry upgraded its pricing model to offer more cost-effective and flexible services. You can continue using your original billing plan until your resource plan is depleted, or you can upgrade to the new billing model directly in the interface.
Comparison of old and new pricing models
Previous model: Billing is based on the number of requests (spans). All data is stored for 30 days.
New model: The original 30-day flat rate is broken down into compute and storage fees. For more information, see Billing rules.
Upgrade to the new billing version
If you have not purchased a resource plan, log on to the Managed Service for OpenTelemetry console. On the tab, click Save to complete the upgrade. The next day, you can view your resource usage in the upper-right corner of the console homepage to estimate the billing for the new model.
If you have purchased a resource plan, you must first request a refund for it before you can upgrade. Submit a ticket to request a refund.