Manage alert contacts
Alert contacts receive notifications when alert rules are triggered in Managed Service for OpenTelemetry. Each contact requires at least one notification channel: a mobile number, an email address, or a DingTalk chatbot webhook URL. After you create contacts, add them to contact groups and assign those groups to alert rules to route notifications to the right people.
The Contact Management page supports the following operations:
Create, search, edit, and delete individual contacts
Batch delete multiple contacts
ARMS no longer supports the legacy alert feature. Use the new alert management feature to create contacts instead. For more information, see Contacts.
Constraints
| Constraint | Description |
|---|---|
| Notification channels | Provide at least one channel (mobile number, email address, or DingTalk chatbot webhook URL) per contact |
| Uniqueness | Each mobile number or email address can belong to only one contact |
| Maximum contacts | Up to 100 contacts per Alibaba Cloud account |
Prerequisites
Before you begin, make sure that you have:
A valid Alibaba Cloud account with access to the Managed Service for OpenTelemetry console
Create a contact
Log on to the Managed Service for OpenTelemetry console.
In the left-side navigation pane, choose .
On the Contact tab, click New contact in the upper-right corner.
In the New contact dialog box, configure the following parameters:
Parameter Required Description Contact name Yes The display name for this contact Mobile number At least one A mobile number for SMS notifications Email address At least one An email address for email notifications DingTalk chatbot webhook URL At least one A webhook URL for DingTalk chatbot notifications. For details on how to get this URL, see Configure a DingTalk chatbot to send alert notifications. System notifications No Whether to receive system notifications Click OK.
Search for contacts
On the Contact tab, select Name, Cell phone number, or Email from the drop-down list next to the search box.
Enter a full or partial value in the search box.
Click Search.
Edit a contact
On the Contact tab, find the target contact and click Editing in the Operation column.
In the Edit contacts dialog box, modify the contact information.
Click OK.
Delete contacts
Delete a single contact: Click Delete in the Operation column for the target contact, then click Delete in the confirmation message.
Batch delete contacts: Select the contacts to delete, click Batch Delete Contacts, then click OK in the confirmation message.