0003-00000801

Problem description

Your account has been disabled.

Cause

You included authentication information in your request, but your account has been disabled. Possible reasons include:

• Overdue payments

• Account disabled for security reasons

• OSS service not activated

Example

For example, if your account has overdue payments, a UserDisable error is returned when you use the account's AccessKey pair to send requests to OSS.

Solution

• If your account has overdue payments, log on to the Billing and Cost Management console to check whether your account has overdue payments. For more information, see Overdue payments.

• If your account is disabled for security reasons, see Security Violation Handling Help and FAQ. For more information, see Help and FAQ for handling security violations.

• If the OSS service is not activated, log on to the OSS console to activate it.