0004-00000401

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Problem description

Upload requests are throttled because the upload traffic from your Alibaba Cloud account exceeds the upstream bandwidth limit for your region.

Causes

Each Alibaba Cloud account has a default upstream bandwidth limit. When upload traffic exceeds this limit, OSS throttles incoming requests until traffic drops below the threshold.

RegionDefault upstream bandwidth
Regions in the Chinese mainland10 Gbit/s
Regions outside the Chinese mainland5 Gbit/s

Examples

You initiate upload requests to a bucket. Because the upload traffic is too high, throttling is triggered.

Solutions

Request a higher bandwidth limit. For workloads that consistently exceed the default limit — such as offline big data processing — contact technical support to request an increase. Upstream bandwidth can be raised from 10 Gbit/s up to 100 Gbit/s.