0005-00000212

Updated at:

Problem description

HTTP status code 404 that indicates that the specified key does not exist is returned when a read, upload, or download request is sent to an Object Storage Service (OSS) bucket that performs encryption based on the keys that are managed by Key Management Service (KMS).

Causes

The KMS-managed key that is specified in request does not exist.

Examples

When you upload an object to a bucket that uses server-side encryption, and specify a KMS-managed key for encryption and decryption, the error is returned if the specified KMS-managed key is not registered with KMS.

Solutions

Make sure that the specified KMS-managed key exists. For more information, see Client-side encryption.

If the error persists, contact KMS Technical support.

References

Data encryption