0040-00000015

Problem description

This error occurs when you attempt to convert an image to the High Efficiency Image File Format (HEIF) using a high compression ratio.

Causes

This error occurs because the specified region does not support converting images to the HEIF format with a high compression ratio. Additionally, POST requests do not support advanced compression.

Sample problem

For example, the China (Qingdao) region does not support converting images to the HEIF format with a high compression ratio.

GET /example_image?x-oss-process=image/format,heic HTTP/1.1
Host: oss-example.oss-cn-qingdao.aliyuncs.com
Date: Fri, 03 Feb 2023 03:41:49 GMT
Content-Type: application/xml

Solutions

GET /example_image?x-oss-process=image/format,heic HTTP/1.1
Host: oss-example.oss-cn-hangzhou.aliyuncs.com
Date: Fri, 03 Feb 2023 03:41:49 GMT
Content-Type: image/heic

1. Use a region that supports converting images to the HEIF format with a high compression ratio, such as oss-cn-hangzhou. For a list of supported regions, see Advanced compression for HEIF or AVIF images.

2. Verify that the request is not a POST request. Advanced compression is not supported for POST requests.

References

Advanced compression for HEIF or AVIF images