OutboundBot operation audit logs
Alibaba Cloud OutboundBot is integrated with ActionTrail. You can view and retrieve behavioral logs in ActionTrail. You can also deliver logs to a Simple Log Service Logstore or a specified Object Storage Service (OSS) bucket for real-time auditing and issue analysis.
By default, Alibaba Cloud accounts have permission to view operation audit logs. If a Resource Access Management (RAM) user needs this permission, the Alibaba Cloud account must grant the AliyunActionTrailFullAccess permission to the RAM user. For more information, see Create and authorize a RAM user.
OutboundBot operation logs in ActionTrail
OutboundBot operation audit logs primarily consist of API events. In ActionTrail, the eventType for OpenAPI events is ApiCall. For more information about these events, see API overview.
The following table describes the API events that are not included in the API documentation.
Event type | Event name | Event definition |
ApiCall | GetJobDataUploadParams | Gets the parameters for uploading job data. |
ApiCall | GetJobTemplateDownloadParams | Gets the parameters for downloading a job template. |
ApiCall | GetJobByPhoneNumber | Gets job information by phone number. |
ApiCall | DownloadBasicStatisticsReport | Downloads the basic analysis report. |
ApiCall | DownloadConversationDetails | Downloads the call record report. |
ApiCall | DownloadUnreachableContacts | Downloads the list of unreachable contacts. |
ApiCall | GenerateBasicStatisticsReport | Generates the basic analysis report. |
ApiCall | GenerateOverallStatisticsReport | Generates the overall analysis report. |
ApiCall | ListBasicStatisticsReportSubItems | Gets the list of subitems for the basic analysis report. |
ApiCall | ListConversationsWithUnrecognizedIntents | Gets the list of unrecognized intents in a call. |
ApiCall | ListUnreachableContacts | Gets the list of unreachable contacts. |
ApiCall | ListUnrecognizedIntents | Gets the list of unrecognized intents. |
Sample OutboundBot audit log
{
"ApiVersion":"2019-12-26",
"RequestId":"BCB013AC-****-****-****-B4A58BDA4FF2",
"EventType":"ApiCall",
"UserIdentity":{
"Type":"ram-user",
"InvokedBy":"",
"AccountId":"",
"UserName":"",
"PrincipalId":"28040********67159",
"AccessKeyId":"LTAI****************",
"Arn":""
},
"AcsRegion":"cn-shanghai",
"EventName":"AssignJobs",
"IsBlack":false,
"RequestParameters":{
"AcsHost":"*****-******.aliyuncs.com",
"JobGroupId":"396a0fa0-****-****-****-76961923a582",
"StrategyJson":"{\"maxAttemptsPerDay\":1,\"name\":\"9c9bac5b-****-****-****-15678b9c145a\",\"startTime\":1616*****5967,\"endTime\":1616*****5967,\"minAttemptInterval\":3}",
"ServiceCode":"outboundbot",
"AcsProduct":"OutboundBot",
"RequestId":"BCB013AC-****-****-****-B4A58BDA4FF2",
"JobsJson.1":"{\"contacts\":[{\"phoneNumber\":\"157****9526\",\"name\":\"cancelledCallDriver\",\"referenceId\":\"22faed64-****-****-****-b860140f331d\"}]}",
"InstanceId":"155913f6-****-****-****-b726aea3d2c8",
"RegionId":"cn-shanghai",
"HostId":"*****-*****.aliyuncs.com"
},
"EventSource":"*****-*****.aliyuncs.com",
"ServiceName":"OutboundBot",
"EventTime":"2021-03-18T07:31:15.978+0000",
"ReferencedResources":{
},
"UserAgent":"AlibabaCloud (Linux; amd64) Java/1.8.0_144-b01 Core/4.5.1 HTTPClient/ApacheHttpClient",
"EventId":"BCB013AC-****-****-****-B4A58BDA4FF2",
"ErrorCode":"",
"ErrorMessage":"",
"EventVersion":"",
"SourceIpAddress":"211.151.XX.XX"
}