Alert management

Alert Management in Managed Service for Prometheus provides alert convergence, notification, and automatic escalation to help you detect and resolve alerts quickly. It includes the following features:

• Prometheus Alert Rules page: Create and view Prometheus alert rules, including the alert name, tag, and status.

• Prometheus Alert Rule Templates page: Create and manage Prometheus alert rule templates across multiple instances and regions. View template names, detection types, and alert levels.

• Alert management:

  • Alert Sending History page: Filter, view, and manage alerts dispatched based on notification policies.

  • Alert Event History page: Filter and view all alert events.

  • Alert Event Analysis page: Define custom filter conditions to analyze alert events in real time across various scenarios.

  • Notification Objects page: Send notifications to contacts by phone, text message, email, DingTalk, WeCom, Lark, or Webhook.

  • Notification Policy page: Configure notification policies for alert events. When matching rules are triggered, notifications are sent to specified contacts through the configured method.

  • Silence Policies page: Configure silence policies to suppress matching alert events and exclude them from notification policies, helping converge alerts and reduce alert storms.

  • Escalation Policies page: Configure escalation policies within a notification policy to escalate long-standing unresolved alerts to designated contacts by specified methods.