On the Alert Sending History page, you can filter, view, and manage alerts that are sent based on your notification policies.
Accessing alert sending history
Log on to the Managed Service for Prometheus console. In the left navigation pane, choose .
Alerts
The Alerts list displays basic alert information, such as alert severity, name, and handler.
The alert list also includes columns for Ticket, Notification status, Alert object, Alert source, Notification policy, Occurred at, and Alert status. At the top of the page, you can filter alerts by alert name, alert status, alert severity, handler, notification policy, integration type, and Created At.
For unresolved alerts, you can Claim, Resolve, Block, Specify Alert Handler, or Modify Alert Level. For more information, see Manage alerts.
Filter alerts
Set the filters and click Search to view the alert sending history.
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Parameter |
Description |
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Alert Rule Name |
The name of the created alert rule. |
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Alert Status |
The current status of the alert. Valid statuses are:
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Alarm level |
The severity of the alert. You can specify the alert severity when you create a Prometheus alert rule. Valid values:
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Handled By |
The user assigned to handle the alert. |
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Notification Policies |
The policy that triggered the alert notification. |
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Integration Type |
The type of source that generated the alert event.
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Creation time |
The time range during which the alert was generated. |
View alert details
Click an alert name to view its details. The Alert Details page displays the alert severity, sending information, and status, as well as basic information, associated events, and activity records for the alert.
On the Alert Details page, you can perform the following operations:
For unresolved alerts, you can claim, resolve, silence, specify an alert handler, or modify the alert severity. For more information, see Manage alerts.
The Details, Event, Action, and Activity tabs provide the following information:
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The Details tab displays the alert creation time, alert object, handler, and notifiers.
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The Event tab displays associated alert events, event creation times, and event statuses. Click an event name to view its details. For more information, see View event details.
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The Action tab displays the action records for the alert.
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The Activity tab displays the activity records for the alert.
View event details
On the Event tab, click an event. The Event Details panel displays the basic information, monitoring data, and extended fields of the event.
Basic information includes Event name, Created at, Event severity, Event description, Object type, Event object, Event count, Event status, Start time, End time, Event URL, Integration name, Integration type, and Alert type. Extended fields appear on the Labels and Annotations tabs.
In the Monitoring Data section, you can perform the following operations:
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In the upper-right corner of the Monitoring Data section, set the time range to 6 hours, 12 hours, or 24 hours before and after the alert occurred.
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Drag the cursor on the chart to select a time range. Click Reset to restore the chart.
Manage alerts
In the console, for unresolved alerts, you can claim, resolve, silence, specify an alert handler, or modify alert severity.
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On the Alarm page, click Associated Operator in the upper-right corner.
Note-
The operator's name is their DingTalk nickname.
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An Alibaba Cloud account may be shared by multiple users. Associate an operator to identify who performs each alert operation.
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Select Association by Scanning QR Code from DingTalk. Use DingTalk to scan the QR code, grant authorization, and bind your mobile phone number.
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In the Operation column for an alert, choose one of the following actions:
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Click Claim to set yourself as the handler for the alert.
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Click Resolve to close the alert.
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Click Block to silence the alert.
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Click
> Specify Alert Handler to set a contact in a DingTalk group chat as the alert handler. -
Click
> Modify Alert Level to change the alert severity. -
Click
> Push Alerts to send the alert to a ticket system.
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