General sla templates

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PTS provides several general SLA templates with industry-specific metrics.

View sla templates

  1. Log on to the PTS console. In the left-side navigation pane, choose Performance Testing > SLA Management.

  2. On the SLA Template tab, find the desired template and click View in the Actions column.

Note

You can use an SLA template in a performance testing scenario. For more information, see Configure SLA.

Core business sla

This SLA template is for core business services. For example, in an e-commerce scenario, a login page is a core business service that requires stricter monitoring metrics.

Actions

Condition

Sensitivity

Warning Notification

response time > 500 ms

Tolerable: 3 consecutive occurrences

Stop Performance Test

success rate < 99%

Sensitive: 1 occurrence

Financial industry sla

Actions

Condition

Sensitivity

Warning Notification

response time > 1000 ms

Tolerable: 3 consecutive occurrences

Stop Performance Test

success rate < 95%

Sensitive: 1 occurrence

Insurance industry sla

Actions

Condition

Sensitivity

Warning Notification

response time > 3000 ms

Tolerable: 3 consecutive occurrences

Stop Performance Test

success rate < 99%

Sensitive: 1 occurrence

Traditional manufacturing industry sla

Actions

Condition

Sensitivity

Warning Notification

response time > 1000 ms

Tolerable: 3 consecutive occurrences

Stop Performance Test

success rate < 99%

Sensitive: 1 occurrence

E-commerce business sla

Actions

Condition

Sensitivity

Warning Notification

response time > 500 ms

Tolerable: 3 consecutive occurrences

Stop Performance Test

success rate < 95%

Sensitive: 1 occurrence