Contact us

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If you have questions or suggestions about Quick BI, the intelligent analysis suite, contact us through the following channels.

Pre-sales consultation

Before you purchase an Alibaba Cloud product, you can find information or ask questions through the following channels:

  • Call our pre-sales hotline at 400-801-3260 and follow the prompts to speak with a representative.

  • Log in and click Pre-sales Consultation.

  • Contact your Alibaba Cloud account manager.

Quick BI trial DingTalk group

If you are using the Quick BI trial version or Personal Edition and have questions or suggestions about data analysis, search for DingTalk group ID 33507864 to join the group and share your feedback.

Quick BI online consultation

The Quick BI team offers online consultation. After purchasing the product, click Service Entry in the lower-right corner to chat with technical support. Support is available on weekdays from 9:00 to 12:00 and 13:00 to 18:00.

You can also call us at 4001076277.

Quick BI WeChat official account

Quick BI, the intelligent analysis suite, is a next-generation BI service platform for cloud users. It provides real-time analysis of massive data volumes. It supports drag-and-drop workflows and rich visualizations, so you can easily perform data analysis, business data exploration, and report creation. To learn more, follow our WeChat official account: Ali_DMO.

Exclusive VIP support on DingTalk

When you subscribe to this service, a dedicated Quick BI after-sales service engineer will contact you within three business days to set up an exclusive VIP support group in DingTalk. This service also includes consultation with BI industry experts and online product training.