Query outbound call report (QueryOutboundCallReport)-RaaS Call-阿里云帮助中心

Prerequisites

The SDK is installed.
An AccessKey pair is obtained and configured. For more information, see Obtain an AccessKey pair and configure it in environment variables.
The CallId (call ID) is obtained. You can obtain it from the Data.CallId response parameter when calling CreateCallOutboundInstant to initiate a real-time outbound call, or from the QueryOutboundCallList response when querying the outbound call list.

Request parameters

Name	Type	Required	Description	Example
Action	String	Yes	The operation to perform. Set the value to QueryOutboundCallReport.	QueryOutboundCallReport
Version	String	Yes	The API version number. Format: YYYY-MM-DD. Set the value to 2025-11-27.	Fixed as 2025-11-27
CallId	String	Yes	The unique identifier of the call.	call-abc123def456

Response parameters

Name	Type	Description	Example
RequestId	String	The request ID.	xxxx-xxxx-xxxx
Success	Boolean	Indicates whether the request was successful.	True
Code	String	The error code. Empty when the request is successful.	None
Message	String	The error message or success message.	Success
Data	Object	The returned data, which contains fields such as CallId, CallStatus, CalledNumber, CallerNumber, StartTime, EndTime, and Duration. For more information, see the response parameter description below.

Examples

Python

import json
import os
from alibabacloud_tea_openapi import models as open_api_models
from alibabacloud_tea_openapi.client import Client as OpenApiClient
from alibabacloud_tea_util import models as util_models
from alibabacloud_openapi_util.client import Client as OpenApiUtilClient


def main():
    config = open_api_models.Config(
        access_key_id=os.getenv("ACCESS_KEY_ID"),
        access_key_secret=os.getenv("ACCESS_KEY_SECRET"),
    )
    config.endpoint = "thirdswaicall.aliyuncs.com"
    config.protocol = "HTTPS"
    client = OpenApiClient(config)

    params = open_api_models.Params(
        style="RPC",
        version="2025-11-27",
        action="QueryOutboundCallReport",
        method="POST",
        pathname="/",
        protocol="HTTPS",
        auth_type="AK",
        req_body_type="json",
        body_type="json",
    )

    body = {'CallId': 'call-abc123def456'}

    request = open_api_models.OpenApiRequest(query=OpenApiUtilClient.query(body))
    runtime = util_models.RuntimeOptions(autoretry=True, max_attempts=3)
    try:
        resp = client.call_api(params, request, runtime)
        print(json.dumps(resp.get("body", {}), ensure_ascii=False, indent=2))
    except Exception as e:
        print(f"调用失败: {e}")


if __name__ == "__main__":
    main()

Java

import com.aliyun.teaopenapi.Client;
import com.aliyun.teaopenapi.models.Config;
import com.aliyun.teaopenapi.models.OpenApiRequest;
import com.aliyun.teaopenapi.models.Params;
import com.aliyun.teautil.models.RuntimeOptions;
import com.google.gson.Gson;

import java.util.HashMap;
import java.util.Map;

public class Demo {
    public static void main(String[] args) throws Exception {
        // 初始化配置
        Config config = new Config()
            .setAccessKeyId(System.getenv("ACCESS_KEY_ID"))
            .setAccessKeySecret(System.getenv("ACCESS_KEY_SECRET"))
            .setEndpoint("thirdswaicall.aliyuncs.com")
            .setProtocol("HTTPS");

        Client client = new Client(config);

        // 设置 API 参数
        Params params = new Params()
            .setStyle("RPC")
            .setVersion("2025-11-27")
            .setAction("QueryOutboundCallReport")
            .setMethod("POST")
            .setPathname("/")
            .setProtocol("HTTPS")
            .setAuthType("AK")
            .setReqBodyType("json")
            .setBodyType("json");

        // 构建请求参数
        Map<String, Object> body = new HashMap<>();
        body.put("CallId", 1);

        OpenApiRequest request = new OpenApiRequest()
            .setQuery(com.aliyun.openapiutil.Client.query(body));

        // 设置运行时选项（自动重试）
        RuntimeOptions runtime = new RuntimeOptions()
            .setAutoretry(true)
            .setMaxAttempts(3);

        try {
            // 调用 API
            Map<String, ?> response = client.callApi(params, request, runtime);
            Gson gson = new Gson();
            System.out.println(gson.toJson(response.get("body")));
        } catch (Exception e) {
            System.err.println("调用失败: " + e.getMessage());
        }
    }
}

Sample response

{
  "Success": true,
  "Code": null,
  "Message": "Success",
  "RequestId": "xxxx-xxxx-xxxx",
  "Data": {
    "CallId": "call-abc123def456",
    "CallStatus": 2001105,
    "CalledNumber": "13800138000",
    "CallerNumber": "null",
    "StartTime": "2026-04-10 10:00:00",
    "EndTime": "2026-04-10 10:02:30",
    "Duration": 150
  }
}

The specific results are contained in the Data node. The following table describes the parameters of the Data node.

Name	Type	Description	Example
CallId	String	The unique identifier of the call.	call-abc123def456
CallStatus	String	The final status of the call. A numeric code is returned. For more information about the meaning of each code, see the CallStatus code table below.	2001105
CalledNumber	String	The callee number.	13800138000
CallerNumber	String	The caller number.	Fixed as null
StartTime	String	The call start time.	2026-04-10 10:00:00
EndTime	String	The call end time.	2026-04-10 10:02:30
Duration	Number	The call duration in seconds.	150

CallStatus code table

Code	Enum name	Description
2001105	CALL_END	Call ended normally
2001101	START_CALL	Calling in progress
2001102	CALLER_CONNECTED	Caller connected, calling the callee
2001103	IN_CALL	Call connected, in conversation
2001104	CALLER_NUMBER_RESTRICTED	Caller number restricted
2001106	CALL_REJECT	Callee number is empty
2001109	CALL_HANGUP	Call hung up (successful)
2001111	CALLEE_REJECT	Callee rejected (simple)
2001112	CALL_DIRECT	Call being transferred
2001133	CALLEE_NO_ANSWER	Callee did not answer or hung up early
2001134	CALL_NUMBER_INVALID	Callee number is invalid and cannot be reached
2001135	CALL_CANCEL	Callee cancelled the call
2001116	PROVIDER_TIME_RESTRICTED	Call time period restricted
2001117	PROVIDER_FREQUENCY_RESTRICTED	Call frequency restricted
2001121	CALL_OVER_CONCURRENCY	Call concurrency limit exceeded
2000908	USER_LISTENED	User finished listening to the recording
2000921	USER_SPEAK_EARLY	User spoke early, causing audio truncation
2000922	USER_HANG_UP	User hung up
2000923	USER_NO_ANSWER	User did not answer, rejected, or timed out
2000924	USER_NOT_IN_SERVICE	Number is suspended or not activated
2000925	USER_UNREACHABLE	Number is invalid or powered off
2000927	USER_INVALID	Number is invalid, unreachable, or out of service area
2000929	VOICE_PLAY_FAILED	Voice playback failed
2000930	GET_PRESS_TIMEOUT	Keypress timeout, call hung up
2000933	POWER_OFF	Powered off
2000915	OUT_OF_SERVICE	Suspended

Error codes

If an error occurs, see Error codes for troubleshooting.