Error Code Reference

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Real Translation Buddy OpenAPI error code reference and troubleshooting guide.

All OpenAPI responses follow a unified structure. On failure, Success is false, Code returns a specific error code, and Message returns a human-readable description.

{
  "Success": false,
  "Code": "Task.NotFound",
  "Message": "Task does not exist or you do not have access permission",
  "RequestId": "AB1F2C3D-..."
}

Client-side errors

Parameter validation

Code

Description

Suggested action

InvalidParameter

Request parameter validation failed

Check whether required parameters are present and correctly formatted

InvalidParameter.Config

Translation config is invalid

Check source/target language codes, term list ID, and template config

InvalidParameter.Page

Pagination parameter is invalid

Check MaxResults / NextToken parameters

File errors

Code

Description

Suggested action

File.Invalid

Invalid file parameter

Use the SDK's Advance method to upload local files

File.Unreachable

File cannot be accessed

The file link may have expired; re-upload the file

UnsupportedFileFormat

Unsupported file format

Supported formats: .pptx / .ppt / .docx / .doc / .xlsx / .xls / .pdf / .txt / .md / .mp4 / .jpg / .jpeg / .png / .webp

FileTooLarge

File exceeds size limit

Size limits: images 50 MB, PDF 100 MB, MP4 1 GB, other formats 500 MB. Compress or split the file and retry.

EmptyDocument

Document content is empty

Document word/page count is 0, cannot translate

Credits and sensitive content

Code

Description

Suggested action

Credits.NotEnough

Insufficient Credits balance

Check seat usage; contact the admin to renew or purchase an add-on package

Sensitive.Blocked

Document contains blocked sensitive content

The document was blocked by the security policy; check its content

Identity and permission errors

Code

Description

Suggested action

Identity.SkRequired

Member account did not pass an API Key

Pass the API Key via the APIKey parameter

Identity.NotBound

API Key is not bound to a business identity

Complete API Key binding in the console

Seat.NotAvailable

No valid seat bound

Contact the admin to assign a seat in the console

Forbidden.RAM

Insufficient RAM permission

Contact the admin to grant the AliyunRealTranslationAgentFullAccess permission

SubAccountNoPermission

Sub-account has no permission

Contact the Alibaba Cloud account for authorization

Resource and state errors

Code

Description

Suggested action

Task.NotFound

Task does not exist or you do not have access

Confirm the TaskId is correct and belongs to the current caller

Task.NotModifiable

Task status does not allow modification

Only tasks in progress can be cancelled

Task.NotSucceeded

Translation is not complete yet

Wait for the task to complete before downloading the translated file

Throttling

Code

Description

Suggested action

Throttling

Requests are too frequent

Reduce the request rate; increase the interval and retry

Server-side errors

Code

Description

Suggested action

InternalError

Internal service error

Retry later; if the issue persists, please click here to contact us (top-right corner Real Translation Buddy logo icon)

ServiceUnavailable

Service is under maintenance

Retry later

NotApplicable

The current region is not supported

Confirm the endpoint and region are correct