Error Code Reference
Real Translation Buddy OpenAPI error code reference and troubleshooting guide.
All OpenAPI responses follow a unified structure. On failure, Success is false, Code returns a specific error code, and Message returns a human-readable description.
{
"Success": false,
"Code": "Task.NotFound",
"Message": "Task does not exist or you do not have access permission",
"RequestId": "AB1F2C3D-..."
}
Client-side errors
Parameter validation
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Code |
Description |
Suggested action |
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Request parameter validation failed |
Check whether required parameters are present and correctly formatted |
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Translation config is invalid |
Check source/target language codes, term list ID, and template config |
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Pagination parameter is invalid |
Check MaxResults / NextToken parameters |
File errors
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Code |
Description |
Suggested action |
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Invalid file parameter |
Use the SDK's Advance method to upload local files |
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File cannot be accessed |
The file link may have expired; re-upload the file |
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Unsupported file format |
Supported formats: .pptx / .ppt / .docx / .doc / .xlsx / .xls / .pdf / .txt / .md / .mp4 / .jpg / .jpeg / .png / .webp |
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File exceeds size limit |
Size limits: images 50 MB, PDF 100 MB, MP4 1 GB, other formats 500 MB. Compress or split the file and retry. |
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Document content is empty |
Document word/page count is 0, cannot translate |
Credits and sensitive content
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Code |
Description |
Suggested action |
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Insufficient Credits balance |
Check seat usage; contact the admin to renew or purchase an add-on package |
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Document contains blocked sensitive content |
The document was blocked by the security policy; check its content |
Identity and permission errors
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Code |
Description |
Suggested action |
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Member account did not pass an API Key |
Pass the API Key via the |
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API Key is not bound to a business identity |
Complete API Key binding in the console |
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No valid seat bound |
Contact the admin to assign a seat in the console |
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Insufficient RAM permission |
Contact the admin to grant the |
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Sub-account has no permission |
Contact the Alibaba Cloud account for authorization |
Resource and state errors
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Code |
Description |
Suggested action |
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Task does not exist or you do not have access |
Confirm the TaskId is correct and belongs to the current caller |
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Task status does not allow modification |
Only tasks in progress can be cancelled |
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Translation is not complete yet |
Wait for the task to complete before downloading the translated file |
Throttling
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Code |
Description |
Suggested action |
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Requests are too frequent |
Reduce the request rate; increase the interval and retry |
Server-side errors
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Code |
Description |
Suggested action |
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Internal service error |
Retry later; if the issue persists, please click here to contact us (top-right corner |
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Service is under maintenance |
Retry later |
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The current region is not supported |
Confirm the endpoint and region are correct |