This topic describes the billing, renewal, and refund methods for Cloud Spend.
Billing method
Cloud Spend uses a subscription billing method and is billed annually. The billing rules are as follows:
Edition | Billing method | Pricing formula |
Ready-to-Use Edition | Annual subscription | Price = Unit price × Subscription duration (Unit: year) |
Unit price type: Annual price
Daily price conversion rule: Daily price = Annual price / 365
Renewal policy
Feature | Description |
Manual renewal | You can manually renew your Cloud Spend instance on the Alibaba Cloud website at any time before it is automatically released. This extends the expiration date of the instance. Path for manual renewal: Alibaba Cloud website > User Center > Order Management > Renewal Management |
Auto-renewal | Enable auto-renewal to have your Cloud Spend instance renew automatically before it expires. This prevents the instance from being released due to a missed manual renewal. To cancel auto-renewal, set your Cloud Spend instance to not renew upon expiration. Path to enable auto-renewal: Alibaba Cloud website > User Center > Order Management > Renewal Management > Enable Auto-renewal |
Unsubscription instructions
Cloud Spend supports three types of refunds: unconditional full refunds within five days of a new purchase, partial refunds, and refunds for future renewal periods that have not yet started.
Feature | Description |
Unconditional full refund within five days of purchase | You can request an unconditional refund within five days of a new purchase. |
Partial refund | For refunds requested after the five-day unconditional period, the refund formula is: Refund amount = Actual payment - Consumed amount
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Refund for future renewal periods | You can request a refund for a future renewal period if the service has not been upgraded or downgraded for that period. |