Salesforce Social Commerce is the first product jointly developed by Alibaba Cloud and Salesforce for the Chinese market. It helps businesses succeed by providing features to manage multi-channel e-commerce applications, improve customer experience, and drive business growth.-Salesforce on Alibaba Cloud(Salesforce)-阿里云帮助中心

This topic describes the Benefits and key Features of Salesforce Social Commerce and includes a short video demo.

Salesforce Social Commerce is a headless e-commerce mid-end product hosted on Alibaba Cloud and designed for the Chinese market. It manages and unifies a company's e-commerce applications across multiple channels, such as websites, mobile apps, and miniapps. This provides a 360-degree view of customers, which improves customer experience, promotes business growth, and helps companies succeed.

Benefits

Meets the unique needs of the Chinese market

Salesforce Social Commerce is an independent, headless commerce platform. It helps multinational brands develop multi-channel e-commerce businesses in China.

Integrates with local platforms

You can manage e-commerce miniapps on social platforms and self-built e-commerce websites. You can also integrate with key systems, such as Order Management Systems (OMS) and Product Information Management (PIM) systems.

Compliance and data localization

Alibaba Cloud enhances product extensibility and performance. It also helps businesses meet compliance and data localization requirements.

Feature overview

product-introduction

Business architecture

业务架构

Product demo

Internet Gateway CXG - Versions, Pricing, and Billing Models