Social commerce operations

Updated at:

This Quick Start provides an overview of the key configuration required to operate your Salesforce Social Commerce front-end store. After completing this setup, you can list products, manage orders, view customer data, and send notifications.

Recommended resolution:

For the best experience with Social Commerce, we recommend using one of the following combinations of resolution and scaling ratio.

  • 1920 x 1080 at a 100% scaling ratio

  • 2560 x 1440 at a 100% scaling ratio

  • 3840 x 2160 at a 150% scaling ratio

Recommended browsers: Most modern web browsers support the SameSite cookie attribute. However, a small number (<7%) of older web browsers still in use pose a security risk due to their incompatibility with modern security technologies. To better protect our customers, we are discontinuing support for and blocking requests from outdated web browsers. As part of our commitment to high security standards, we recommend using the following browsers and versions:

  • Chrome: 63+

  • Edge: 16+

  • Firefox: 60+

  • Opera: 50+

  • Safari: 12+

  • Chrome Android: 63+

  • Firefox Android: 60+

  • Safari on iOS: 12.2+. The system denies requests from unsupported web browsers and returns an error. To continue using Salesforce products, you must use a supported browser version.

See the following topics for related instructions:

Quick Start: Build an e-commerce website with Social Commerce

Social Commerce Feature Guide

Social Commerce Configuration Guide