Server migration error message Client.SystemConfigure.Grub2InstallFailed

Problem description

During SMC migration, the migration task fails with the error message "Client.SystemConfigure.Grub2InstallFailed".

Cause

A system configuration error on the target disk prevented the GRUB 2 tool from installing the bootloader.

Solution

1. Check the Logs/p2vs_tool.log file in the client folder for do_grub_install errors, for example:

2024-11-15 03:21:03.818 [Error]	[tool::do_grub_install] do grub install failed.
2024-11-15 03:21:03.819 [Error]	[tool::do_linux_grub] fix os grubs failed
2024-11-15 03:21:03.815 [Error]	[tool::do_grub_install] grub v2 install return: 1, error_msg: grub-install: error: /usr/lib/grub/i386-pc/modinfo.sh doesn't exist. Please specify --target or --directory.

• If the log shows that the file path containing doesn't exist includes i386-pc

  • CentOS/Redhat/Aliyun/Anolis/Rocky Linux/AlmaLinux: Run yum -y install grub2-pc-modules to install the grub2 module.

  • Ubuntu/Debian: Run apt-get -y install grub-pc-bin to install the grub2 module.

• If the log shows that the file path containing doesn't exist includes x86_64-efi

  • CentOS/Redhat/Aliyun/Anolis/Rocky Linux/AlmaLinux: Run yum -y install grub2-efi-x64-modules to install the grub2 module.

  • Ubuntu/Debian: Run apt-get -y install grub-efi-amd64-bin to install the grub module.

• If the log shows that the file path containing doesn't exist includes arm64-efi

  • CentOS/Redhat/Aliyun/Anolis/Rocky Linux/AlmaLinux: Run yum -y install grub2-efi-aa64-modules to install the grub2 module.

  • Ubuntu/Debian: Run apt-get -y install grub-efi-arm64-bin to install the grub2 module.

2. In the SMC client installation directory, run the ./go2aliyun_client --rerun --forcesync command to retry the migration.

3. If the issue persists, collect the /smc/go2aliyun_client*/Logs logs and contact us.