SenderID registration

Why register a SenderID?

Registration requirements vary by country or region and local carriers, often involving complex materials and forms. Short Message Service simplifies this process by separating content entry from document submission. You only need to focus on providing the necessary information. The International SMS platform handles requirement gathering, content rendering, and information formatting. This saves you time, improves registration accuracy, and enhances your experience through continuous optimizations by Alibaba Cloud.

SenderID usage notes

To determine if SenderID registration is required, see International SMS registration rules. This table is for reference only and is subject to change. The rules of the destination country or region take precedence.

Billing

For some countries or regions, when you use an exclusive SenderID to send SMS messages, you must pay a SenderID registration fee and a monthly rental fee in addition to the SMS sending fee.

Whether fees apply and the specific amounts depend on the regulations of the country or region and local carriers. The actual display in the console prevails. For billing rules and deduction methods, see SMS pricing outside the Chinese mainland.

SenderID registration procedure

1. Log on to the Short Message Service console. In the left-side navigation pane, choose International SMS > Before Sending > SenderID.

2. On the Registration tab, click Register Sender ID and complete the following steps:

   1. Enter basic information and submit

      Important

      To ensure a smooth review by carriers, enter the following information in English.

      • Destination country/region: Select the destination country or region for the SMS messages. The list may show a formal name that differs from the common name of a country or region. If you cannot find your destination, search again with another keyword.

        For example, the United States is listed as "United States of America", so search for "America" to find it.

        Note

        Some countries or regions require you to apply for a paid Sender ID or have special requirements for SMS compliance and user privacy protection. After you select the destination country or region, follow the on-page instructions or pop-up prompts to complete the required application.

      • Basic information: The required information varies by country or region. Select and fill in all required fields truthfully. Carriers review the information you submit (such as the brand name and URL) to determine the applicable SMS sending requirements (such as the local or international channel). You can send SMS messages only in compliance with the carrier requirements based on the information you submit.

      • SenderID: Follow these naming rules:

        • Chinese characters and other non-Latin scripts are not supported.

        • Letters, numbers, and symbols are supported.

        • An alphanumeric SenderID can be up to 11 characters.

        • A numeric-only SenderID can be up to 15 digits.

        • Click Add Sample Template. You can add more SenderIDs as needed, up to 20.

      • Sample message: Enter a sample of the message content you plan to send.

        • The sample message can be in any language.

        • Click Add Sender ID. You can add more sample messages as needed, up to 20.

      After you complete the information, click Submit to submit the registration.

      Some countries or regions also require you to upload application materials. Click Upload File to proceed to the next step.

   2. Upload files

      The system automatically renders the registration file and directs you to the Add More Documents page. Confirm the basic information file and supplement the files as required.

      • Basic information confirmation: Click Download File to view the rendered basic information file and confirm that the information you submitted is correct. If there is an error, regenerate the file.

      • Material upload and supplement: Upload the required files in the Other Documents area. Each file must be no larger than 5 MB.

        If you need to upload an authorization letter, download the letter as prompted on the console page, sign and stamp it, and then upload it.

        Important

        The request is valid for 30 days. If you do not upload the required files within this period, the system automatically deletes the registration information.

3. Click Submit. The SenderID registration is complete. Wait for the review result notification. You can click Check Sender ID List to view the registration status.

   You can view your approved SenderIDs on the SenderID page. Once a SenderID is approved, you can start sending messages.

Sending messages after successful registration

After your SenderID registration is approved, you can send messages in the following ways:

• Send via console: Quickly send SMS messages directly from the console.

• Send via API: Call the SendMessageToGlobe API operation to send SMS messages. When calling this API operation, pass the approved SenderID in the From parameter.

  For more information about the API operation, see SendMessageToGlobe. The API documentation provides SDK examples for various programming languages. Use these examples to integrate the service into your production environment.

Deregister a SenderID

We recommend that you deregister SenderIDs that you no longer use. After a SenderID is registered, the country or region that charges for SenderIDs bills a monthly rental fee every month regardless of whether the SenderID is actively used. Timely deregistration helps you avoid unnecessary charges.

To deregister a SenderID, submit a ticket at least 30 days in advance and contact customer service to submit the deregistration request.