FAQ

FAQ about activation and billing

• What is STAROps

FAQ about smart sessions

• You do not have the permissions to perform this operation.

• Inaccurate results returned by digital workers

FAQ about digital employees

• What do I do when I create a digital employee?

• The error message "Invalid ARN" is prompted when the RAM role fails to be created.

• The RAM user does not see the digital employee list after logon

• Digital workers cannot access work data

FAQ about job management

• RAM users cannot create long-term tasks

• "Insufficient permissions"

FAQ about MCP services

• Connection Timeout When Adding an MCP Service

• Tool list is empty or tool synchronization failed

• The MCP service status is unavailable

FAQ about STAROps Skill

• Do I need to create a thread in the console?

• Configure an Alibaba Cloud Toolkit account

• Support for custom NVIDIA driver version

• What can I do if the diagnosis result is not specific?

FAQ about permissions, security, and auditing

• Permission configuration

• Configure permissions for digital employees

• Configure long-term task permissions

• Best practices for custom STAROps policies

• Security & Audits

• STAROps audit

• Audit event list

FAQ about billing and quotas

• Billing

• Billing

• View your bills

• Resource plan purchase

• Unsubscribe from a resource plan

• resource package expiration and overdue payments

• Quota management

FAQ about integrations

• External identity integration

FAQ about developer references

• API overview

• Service endpoints

• API catalog

• Data structures