Consulting services
If you have questions about the Alibaba Cloud Visual Intelligence API, you can join our support group on DingTalk. Enterprise users, developers, and service providers can search for the group number 23109592 to contact us.
How do I activate the Visual Intelligence API service?
To activate the service, see Quick start.
How do I activate the OSS service?
When you call a Visual Intelligence API capability, you must provide the URL of the file to process. The API response time depends on the file download time. To obtain a file URL and prevent download timeouts, we recommend storing your files in Alibaba Cloud OSS. For more information about activating the OSS service, see Activate the OSS service.
Does the platform only support OSS URLs from the Shanghai region? How can I use the service if my OSS bucket is in another region or if I do not use OSS?
We recommend using OSS URLs from the China (Shanghai) region for file input. If you do not use OSS, or if your OSS bucket is not in the China (Shanghai) region, see File URL processing.
How can the Visual Intelligence API access a private OSS bucket?
You can follow the instructions in Download using a presigned URL (Java SDK V1) to configure access. The generated URL can be used directly with the Visual Intelligence API.
How do I create an AccessKey?
An AccessKey is required to call the Visual Intelligence API. For more information, see Create an AccessKey.
What should I use for the Endpoint in an API request?
The Endpoint is the service endpoint for the Visual Intelligence API. For more information, see Endpoints.
What is the validity period of a URL in an API response?
Some capabilities return a URL for an image or video in a response parameter. This URL is valid for 30 minutes.
What is the version value in the Java SDK?
For the version value in the pom.xml file, use the latest version from the SDK download address. You can check the SDK versions for different services by package name at https://mvnrepository.com/artifact/com.aliyun/SDK.
http://mvnrepository.com/artifact/com.aliyun/ocr20191230 to see the versions for ocr20191230. If the latest version of ocr20191230 is 1.0.19, replace ${aliyun.ocr.version} in the following Maven dependency with 1.0.19.<dependency>
<groupId>com.aliyun</groupId>
<artifactId>ocr20191230</artifactId>
<version>${aliyun.ocr.version}</version>
</dependency>