Configure and use Wuying Magic Cube
This topic describes how to use and configure Wuying Magic Cube.
This topic uses Wuying Box V7.12 and Wuying Cloud Computer Enterprise Edition as examples. Configuration options and the user interface may vary depending on the device model and version. For the best user experience and to access new features, keep your hardware terminal updated to the latest version.
Initial setup
After you install the Wuying hardware terminal and connect the required peripherals, press the power button to turn on the device. When you start the device for the first time, you must complete a one-time initial setup.
Select a system language and click the icon.
Select a country or region and a time zone, and then click the icon.
Select a network access method and click the icon.
Wired network: We recommend a wired network for the best experience with your cloud computer.
Wireless network: The system automatically detects available wireless networks. Select a network with a strong signal and follow the on-screen instructions to connect.
Set a lock screen password. Enter a password with at least six characters, set your security questions, and then click the icon.
NoteMake sure to remember the answers to your security questions. If you forget your lock screen password, you will need to answer these questions correctly to recover it.
Select a default input method, agree to the terms, and then click the icon.
After the initial setup is complete, the login screen appears.
Log in and connect
Log in
Follow these basic steps to log in. For complete details, see Detailed Version.
After connecting peripherals (such as a monitor, keyboard, and mouse) and the network, press the power button on the side of the device to start it.
At the top of the login screen, select Enterprise & Business Edition, enter the organization ID or workspace ID from your credentials, and then click the icon.
On the Account Sign-in tab, enter your username and password, and then click the icon.
NoteWhen you first sign in, you are prompted to create a new password. The initial password is valid for three days. If it expires, click Forgot Password to reset it.
After you log in, the homepage shows the cloud computers assigned to you by your administrator.
On the cloud resource list, click the connect icon on a cloud computer card to connect.
Auto-login
If you enable auto-login, you can log in without re-entering your credentials for a specified period.
Before logging in: Turn on the hardware terminal, enter your organization ID or workspace ID, and then select the Auto-login checkbox on the login screen.
After logging in: Go to the Personal Center, click the Login Security tab in the Security Center panel, and turn on the Auto-login switch in the Auto-login section. You can modify the duration of the auto-login period.
Log out
Choose one of the following methods to log out:
If the screen is unlocked, click Log Out in the upper-left corner of the homepage, and then click Log Out again in the confirmation dialog box.
If the screen is locked, click your profile picture in the upper-right corner, select Log Out, and then click Confirm.
NoteThis action is available only if Show log out button on lock screen is enabled in system settings.
Turning off the hardware terminal also logs you out. If auto-login is disabled, you will need to log in again on the next startup.
Change login password
You can only change passwords for convenience accounts from the client. AD accounts are managed by your enterprise Active Directory (AD). To change the password for an AD account, contact your administrator, unless it is your first time signing in or your password has expired.
Forgot password
On the sign-in screen, click Forgot Password.
In the Reset Password dialog, enter your username and email address/mobile number, and then click Confirm.
If your information is verified, a new initial password is sent to the specified email address/mobile number.
Known password
In the upper-right corner of the desktop client, click the icon, and then click your username.
On the Account Summary panel, click the icon next to Login Password.
In the Change Password dialog, enter your current password and a new password, and then click Confirm Submit.
NoteThe password must be at least 10 characters long and include at least three of the following: uppercase letters, lowercase letters, numbers, and special characters. Your new password cannot be the same as your previous password.
When you confirm the new password, enter it again manually. Do not copy and paste the password.
Connect and disconnect
Connect
If the cloud computer card shows Running in the upper-right corner, click the icon to connect.
If the cloud computer card shows In Use in the upper-right corner, click Show Window to display the cloud computer window.
After you sign in to the client, if you have only one cloud computer, it may connect automatically. To change this setting, see Auto-connect a sole cloud computer.
Disconnect
After connecting to a cloud computer, you can disconnect in the following ways:
When the cloud computer is not in full-screen mode, click the icon in the upper-right or upper-left corner of the window.
Click the DesktopAssistant, and then click Disconnect.
Auto-connect a single cloud computer
If you have only one cloud computer, you can choose whether to automatically connect to it after you sign in.
In the upper-right corner of the cloud resource list, click the icon and select Security Center.
On the Login Security tab, in the Auto-connect a sole cloud computer section, select one or more of the following options:
Auto-connect a running cloud computer
Auto-wake and connect a hibernated cloud computer
Auto-start and connect a stopped cloud computer
Network and Bluetooth
Manage network
On the Network screen in the System Settings panel, you can manage the hardware terminal's network connections:
WLAN tab: You can enable or disable WLAN and connect to or disconnect from specific networks.
Wired Network tab: You can enable or disable the wired network. Make sure a network cable is connected before using this option.
Network Access Mode tab: You can set the network access mode for the hardware terminal and configure a network proxy. Both HTTP and SOCKS proxies are supported.
Check network status
You can use the built-in network diagnosis tool to check the network status.
In the System Settings panel, on the Network screen, click the WLAN or Wired Network tab, and then click Network Diagnostics.
On the Terminal Diagnostic Tool page, click Network in the left-side navigation pane and follow the on-screen instructions to complete the diagnosis. You can check network connectivity, jitter, and speed.
Manage Bluetooth
On the Bluetooth screen in the System Settings panel, you can enable or disable Bluetooth and manage paired Bluetooth devices.
Display and sound
Adjust screen display
On the Display screen in the System Settings panel, you can adjust the screen resolution, scaling, and display orientation for an external monitor.
If the hardware terminal version is V7.10 or later, the cloud computer image version is V2.10 or later, and the cloud computer is not a graphics instance type, the display rotation setting here is dynamically synchronized with the setting in the cloud computer. A change to the setting in one location is automatically applied to the other.
Adjust sound
On the Sound screen in the System Settings panel, you can adjust audio-related settings:
On the Output Device tab, you can select an audio output device, adjust the volume, and mute the sound.
On the Input Device tab, you can select an audio input device, adjust the volume, and test the microphone.
To check the status of your audio devices, go to the General screen in the System Settings panel, click the Diagnostic Tool tab, and then click Launch Terminal Diagnostic Tool. On the Terminal Diagnostic Tool page, click Audio in the left-side navigation pane and follow the on-screen instructions to complete the test.
Set up cloud volume sync
On the Sound screen in the System Settings panel, turn on the Cloud Volume Sync switch on the Output Device tab. This keeps the volume levels of the hardware terminal and the cloud computer synchronized. Adjusting the volume in one location automatically updates the other.
This feature works only if the hardware terminal version is V7.10 or later and the cloud computer image version is V2.10 or later.
Display language, region, and time zone
On the Time & Language screen in the System Settings panel, you can set the display language and region for the hardware terminal. Supported languages include Simplified Chinese and English.
This language setting affects the display language of both the hardware terminal and the floating ball menu on the cloud computer desktop.
Keyboard, mouse, and peripherals
Configure mouse
On the Mouse screen in the System Settings panel, you can set the tracking speed and the primary mouse button (left or right).
Check keyboard status
To check the status of your keyboard, go to the General screen in the System Settings panel, click the Diagnostic Tool tab, and then click Launch Terminal Diagnostic Tool. On the Terminal Diagnostic Tool page, click Keyboard in the left-side navigation pane and follow the on-screen instructions to complete the test.
Manage peripherals
On the Printers & Peripherals screen in the System Settings panel, you can manage peripherals connected to your cloud computer:
On the Printer tab, you can add and manage network printers, local shared printers, and USB printers. For details, see Configure a USB printer, Configure a network printer, Configure a workspace shared printer, Configure a local LAN shared printer, and Configure a label printer.
On the Local USB Peripherals tab, you can enable or disable USB redirection for a specified peripheral and configure the redirection mode:
NoteTo check the status of your camera or gamepad, go to the General screen in the System Settings panel, click the Diagnostic Tool tab, and then click Launch Terminal Diagnostic Tool. On the Terminal Diagnostic Tool page, click Camera or Gamepad in the left-side navigation pane and follow the on-screen instructions to complete the test.
Device redirection: This mode prioritizes performance (for example, by increasing data transfer speeds) and does not require you to install peripheral drivers on the cloud computer.
USB port redirection: This mode prioritizes compatibility but may require you to install peripheral drivers on the cloud computer.
Power and lock screen
Customize power behavior
On the Power screen in the System Settings panel, click the Customize Power Behavior tab to define the action for a short press of the power button and to configure whether the terminal automatically starts when connected to a power source.
Set a scheduled power policy
On the Power screen in the System Settings panel, click the Scheduled Power Policy tab to set power behaviors for idle timeouts (when no keyboard or mouse activity is detected) and to schedule tasks, such as shutdown and restart.
Set up power operation sync
By default, power operations on the hardware terminal and the cloud computer are independent. You can set a power operation sync policy to link them.
Sync from terminal to cloud computer
On the Power screen in the System Settings panel, click the Power Operation Sync tab. In the Terminal Power Sync section, enable Shut down cloud computer when terminal shuts down or Restart cloud computer when terminal restarts.
This feature works only if the hardware terminal version is V7.10 or later and the cloud computer image version is V2.10 or later.
After you enable this feature, when you shut down or restart the hardware terminal, a pop-up window appears. It informs you which cloud computers will also shut down or restart along with the terminal. To stop this linked operation, click Cancel.
We recommend enabling this option only if you have a single cloud computer. If you have multiple cloud computers, this linked operation might shut down or restart other active ones, potentially causing data loss.
Sync from cloud computer to terminal
On the Power screen in the System Settings panel, click the Power Operation Sync tab. In the Cloud Computer Power Sync section, enable Shut down terminal when cloud computer shuts down or Restart terminal when cloud computer restarts.
This feature works only if the hardware terminal version is V7.10 or later and the cloud computer image version is V2.10 or later.
After this feature is enabled, when you shut down or restart the cloud computer (including actions from the cloud computer card, the floating ball, or the Start menu in the cloud computer's OS), a prompt appears to inform you that the hardware terminal will also shut down or restart. If you do not want to perform this linked operation, you can click Cancel.
Set lock screen
Limitations
For all Personal Edition users and Enterprise Edition users with terminal versions earlier than V6.8, there are no limitations on lock screen features.
For Enterprise Edition users with terminal versions V6.8 or later, if the administrator disables Lock Screen Settings in the terminal's policy, you cannot modify settings on the Lock Screen panel.
For Enterprise Edition users with terminal versions V7.12 or later, the following limitations apply:
If the administrator disables both Lock Screen Settings and Manual Lock in the terminal's policy, you cannot perform any lock screen operations, including manual lock and auto-lock on idle.
If the administrator sets the Unlock Method to Unlock with PIN and selects Force users to set a PIN, you must set a PIN to continue using the terminal.
If the administrator sets the Unlock Method to Unlock with convenience account or AD account password, the PIN unlock method is disabled.
Procedure
On the Lock Screen screen in the System Settings panel, you can adjust the following lock screen settings:
PIN unlock: A PIN is an unlock code saved locally on the hardware terminal. Each terminal can have only one PIN. To protect your data, we recommend setting a PIN as soon as possible.
ImportantMake sure to remember the answers to your security questions. If you forget your PIN, try one of the following methods:
Method 1 (For all versions): Contact the Enterprise Edition administrator to restore factory settings or disable the lock screen policy.
Method 2 (V7.7.0 and later): Answer the security questions correctly to recover your PIN.
Method 3 (V7.7.5 and later): If the terminal is not managed, enter the wrong PIN five consecutive times, click Forgot Password on the lock screen, and then click Factory Reset.
Method 4 (V7.12 and later): Contact your administrator to clear your PIN remotely.
Cloud account unlock: For Enterprise Edition users with terminal versions V7.12 or later, if the administrator sets the Unlock Method to Unlock with convenience account or AD account password, you must use this method to unlock the screen.
NoteThe screen can be locked only when you are logged in.
Auto-login is disabled, and the PIN unlock method is also automatically disabled.
Auto-lock on idle: You can set a duration of inactivity (no keyboard or mouse input) after which the terminal automatically locks. This helps prevent unauthorized access when the device is unattended.
Show log out button on lock screen: If you enable this option, you can click your profile picture in the upper-right corner of the lock screen to log out.
System and updates
On the General page of the System Settings panel, you can view the terminal's basic information and management status, upgrade the terminal version, and access the terminal diagnosis tool.
Basic terminal information
On the About tab, you can view basic information about the current hardware terminal, including the product name, certified model, and serial number (SN). The SN is required for the administrator to register the hardware terminal. For details, see Register a hardware terminal.
Terminal updates
For the best experience and access to new features, always update the terminal to the latest version.
Automatic update: On the System Update tab, turn on the Automatically download available updates switch to ensure the terminal always updates to the latest version.
NoteIf an administrator enables the Automatic Upgrade feature for the current hardware terminal in the EDS console, the Wuying hardware terminal will automatically install received upgrade packages. This upgrade is mandatory, and you cannot disable automatic upgrades on the hardware terminal.
Manual update: On the System Update tab, click Check for Updates. If no new version is found, a message appears stating that the system is up to date. If a new version is detected, click Download New Version. After the download is complete, click Restart Now to Update. The system is updated after the restart.
Restore factory settings
On the About tab, click Factory Reset at the bottom of the page to restore all settings on the hardware terminal to their original state.
This action erases all saved configurations on the hardware terminal (such as volume and network settings) but does not affect your cloud computer's data or configurations. This action does not roll back the terminal's version.
Terminal diagnosis tool
On the Diagnostic Tool tab, click Launch Terminal Diagnostic Tool to access the terminal's built-in diagnosis tool. You can use it to troubleshoot and fix common issues with the network, keyboard, audio, camera, and gamepad.
Account and security
Account information
Go to the Personal Center and click your profile picture to view the following information on the Account Information panel:
Username: The username of the end user account.
AliUid: The ID of the Alibaba Cloud account to which the user's organization belongs.
Organization ID or workspace ID: The organization ID or workspace ID currently logged in.
Login Password: You can change the password for the end user account.
Phone Number/Email: The phone number or email address associated with the end user account, used for receiving notifications.
Login history
Go to the Personal Center and click the Login History tab in the Security Center panel to view the login history for the current account. This includes the device name, IP address, login time, and logout time.
Logged-in devices
Go to the Personal Center and click the Device Management tab in the Security Center panel to view information about the currently logged-in device and previously used devices.
Feedback and suggestions
Submit feedback
If you encounter issues or have suggestions, you can submit feedback:
Before connecting to a cloud computer:
Click the icon in the upper-right corner of the homepage and select Feedback & Suggestions.
In the Feedback & Suggestions window, select a feedback type, enter your feedback, and click Submit.
NoteIf you are reporting an issue, we recommend selecting Sync and upload local logs to aid in diagnosis.
After connecting to a cloud computer:
On the cloud computer desktop, click the floating ball and select Feedback & Suggestions.
In the Feedback & Suggestions window, select a feedback type and enter your feedback.
(Optional) To add a screenshot, click Add Screenshot, navigate to the screen you want to capture, and click Screenshot.
NoteYou can attach only one screenshot per feedback submission.
(Optional) To add an audio recording, click Add System Audio Recording, play the audio that you want to record, and click Record.
NoteYou can attach only one audio recording of up to 60 seconds per feedback submission.
In the lower-right corner of the Feedback & Suggestions window, click Submit.
NoteIf you are reporting an issue, we recommend selecting Sync and upload local logs to aid in diagnosis.
Feedback history
You can view your feedback history.
Open the Feedback & Suggestions panel in one of the following ways:
Before connecting to a cloud computer: Click the icon in the upper-right corner of the homepage and select Feedback & Suggestions.
After you connect to the cloud computer: On the desktop, click the floating ball and select Feedback and Suggestions.
In the lower-left corner of the Feedback & Suggestions window, click Feedback History.
In the Feedback History window, you can filter and view your past feedback submissions.