Install peripheral drivers
After you connect a peripheral, you must install its driver before you can use it. Several installation methods are available.
Alibaba Cloud Workspace terminals
If you access a cloud computer through an Alibaba Cloud Workspace terminal such as Alibaba Cloud Workspace Terminal, Alibaba Cloud Workspace Terminal Pro, or 23.8-inch Alibaba Cloud Workspace All-In-One Terminal, you can use any of the following methods to install a peripheral driver.
Automatic scan and install
The first time you connect a peripheral, the system automatically scans for a matching driver. If one is found in the driver library, a Download and Install Driver dialog box appears. Click Install Now.
This feature requires the following conditions:
Cloud computer image: Windows operating system, image version V2.5.0 or later.
Alibaba Cloud Workspace terminal:
Alibaba Cloud Workspace Terminal: version V7.5 or later.
Alibaba Cloud Workspace Terminal Pro: version V7.5 or later.
Alibaba Cloud Workspace Notebook: version V7.5 or later.
Alibaba Cloud Workspace Notebook Pro: version V7.5 or later.
Install through Cloud Computer Manager
Cloud Computer Manager is a built-in utility on your cloud computer for system and peripheral management.
Open Cloud Computer Manager in one of the following ways:
Double-click the Cloud Computer Manager shortcut icon on the cloud computer desktop.
Click the floating ball on the cloud computer desktop and then click Cloud Computer Manager.
On the Cloud Computer Manager home page, click Peripherals & Printers.
On the Peripherals & Printers page, find the peripheral whose status is Driver Missing and click Repair.
If a driver is found in the driver library, click Download and Install Driver in the dialog box. After installation, click Close.
If no driver is available in the driver library, visit the peripheral manufacturer's website from your cloud computer and download the driver.
When the peripheral status changes to Connected, the driver installation is successful and the peripheral is ready for use.
Install through Application Center
Application Center is a tool for administrators to distribute and manage applications centrally. You can also use it to install peripheral drivers.
Connect to the cloud computer. On the desktop of the cloud computer, double-click the
icon to open Wuying App Center.In the left-side navigation pane of Application Center, click Driver Center.
NoteThis feature is supported only in Application Center on Windows cloud computers with image version V2.10.0 or later.
On the Enterprise Driver Library tab, search by device type or brand, and then click Download and Install on the card of the target peripheral.
Manual installation
If none of the preceding methods work, visit the peripheral manufacturer's website from your cloud computer and download the official driver.
Windows client/macOS client
If you access a cloud computer through the Windows client/macOS client, you can use any of the following methods to install a peripheral driver.
Automatic scan and install
The first time you connect a peripheral, the system automatically scans for a matching driver. If one is found in the driver library, a Download and Install Driver dialog box appears. Click Install Now.
This feature requires the following conditions:
Cloud computer image: Windows operating system, image version V2.5.0 or later.
Alibaba Cloud Workspace client:
Windows client: version V7.6 or later.
macOS client: version V7.6 or later.
Install through Cloud Computer Manager
Cloud Computer Manager is a built-in utility on your cloud computer for system and peripheral management.
Open Cloud Computer Manager in one of the following ways:
Double-click the Cloud Computer Manager shortcut icon on the cloud computer desktop.
Click the floating ball on the cloud computer desktop and then click Cloud Computer Manager.
On the Cloud Computer Manager home page, click Peripherals & Printers.
On the Peripherals & Printers page, find the peripheral whose status is Driver Missing and click Repair.
If a driver is found in the driver library, click Download and Install Driver in the dialog box. After installation, click Close.
If no driver is available in the driver library but the driver is detected on your local device, click Upload and Install Local Driver in the dialog box. After installation, click Close.
If no driver is available in the driver library or on your local device, visit the peripheral manufacturer's website from your cloud computer and download the driver.
When the peripheral status changes to Connected, the driver installation is successful and the peripheral is ready for use.
Install through Application Center
Application Center is a tool for administrators to distribute and manage applications centrally. You can also use it to install peripheral drivers.
Connect to the cloud computer. On the desktop of the cloud computer, double-click the
icon to open Wuying App Center.In the left-side navigation pane of Application Center, click Driver Center.
NoteThis feature is supported only in Application Center on Windows cloud computers with image version V2.10.0 or later.
On the Enterprise Driver Library tab, search by device type or brand, and then click Download and Install on the card of the target peripheral.
Migrate drivers from a local device
If the local device running the Alibaba Cloud Workspace client already has a peripheral driver, you can migrate it directly to the cloud computer. Migrated drivers are also uploaded to your organization's driver library and shared with other cloud computers in the organization.
Prerequisites
Cloud computer image: Windows operating system, image version V2.6.0 or later.
Alibaba Cloud Workspace client:
Only Windows client (version V7.7 or later) is supported.
Sufficient permissions to package the driver for migration (read access to the driver directory on drive C).
Cloud computer policy: Disk redirection must be enabled. If not, contact your IT administrator.For more information, see Configuration reference.
Local device storage: at least 500 MB of available storage space.
Network: a stable connection for transferring driver files.
Before migrating a driver, verify that it works correctly with the peripheral on your local device.
Procedure
Open Cloud Computer Manager in one of the following ways:
Double-click the Cloud Computer Manager shortcut icon on the cloud computer desktop.
Click the floating ball on the cloud computer desktop and then click Cloud Computer Manager.
On the Cloud Computer Manager home page, click Peripherals & Printers.
On the Peripheral Management page, click Peripherals & Printers.
On the Peripherals & Printers page, click Driver Migration.
On the Driver Migration page, select the peripheral type, accept the Driver Migration Privacy Agreement, and then click Scan Now.
On the Install Driver page, select a detected driver, accept the agreement, and click Install.
Repeat this step if you need to migrate multiple drivers.
Manual installation
If none of the preceding methods work, visit the peripheral manufacturer's website from your cloud computer and download the official driver.
What to do next
After the driver is installed, restart and reconnect to the cloud computer. The peripheral is then ready for use.