Manage policies

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Policies are used to manage desktop clients and cloud computers. They include policies set by administrators and custom policies that can be configured by end users.

Important

This topic uses the macOS client V7.13 and the Enterprise Edition as an example. If your experience differs from the description in this topic, you may be using a different client or an outdated version. Upgrade to the latest version. For more information about the Personal Edition, see Personal Cloud Computer.

Administrator-set policies

An Elastic Desktop Service (EDS) Enterprise administrator configures administrator-set policies exclusively in the console. End users cannot modify these policies from the client. These policies include the Alibaba Cloud Workspace terminal access policy and the DesktopAssistant management policy.

Alibaba Cloud Workspace terminal access policy

This policy defines which types of Alibaba Cloud Workspace terminals an end user can use to log on.

Administrator configuration path

  1. Log on to the Elastic Desktop Service Enterprise console.

  2. In the left-side navigation pane, choose Operation & Maintenance > Policies.

  3. In the top navigation bar, select a region.

  4. On the Policy page, find the policy associated with the Cloud Computer and click Modify Policy in the Actions column.

    Note

    If the cloud computer is currently associated with the system policy system-all-enabled-policy, you cannot modify it. An administrator must create a custom policy in the Elastic Desktop Service Enterprise console and then associate the new policy with the cloud computer. For more information, see Create a custom policy and Change an associated policy.

  5. On the Modify Policy page, navigate to Security > User Logon Control in the left-side navigation pane. To the right of Logon Method Control, select the client types that you want to allow.

DesktopAssistant management policy

This policy controls which feature entries appear on the DesktopAssistant menu panel.

Administrator configuration path

  1. Log on to the Elastic Desktop Service Enterprise console.

  2. In the left-side navigation pane, choose Operation & Maintenance > Policies.

  3. In the top navigation bar, select a region.

  4. On the Policy page, find the policy associated with the cloud computer and click Modify Policy in the Actions column.

    Note

    If the cloud computer is currently associated with the system policy system-all-enabled-policy, you cannot modify it. An administrator must create a custom policy in the Elastic Desktop Service Enterprise console and then associate the new policy with the cloud computer. For more information, see Create a custom policy and Change an associated policy.

  5. On the Modify Policy page, click DesktopAssistant Management in the left-side navigation pane. In the Desktop Client area, enable or disable the desired features.

Custom policies

End users can modify custom policies under specific conditions. Currently, this category includes only the policy for scheduled tasks upon disconnection.

By default, a cloud computer remains in the Running state after disconnection. For pay-as-you-go cloud computers, this can lead to unnecessary costs. You can configure a policy to automatically shut down or hibernate the cloud computer after a specified period of disconnection to save costs.

Prerequisites

  • You are logged on to the Windows client or macOS client (V6.2 or later).

  • An administrator has enabled Scheduled Task upon Disconnection in the scheduled task associated with the cloud computer and set the Effective Rule to Task Configured by End User.

    Administrator configuration path

    1. Log on to the Elastic Desktop Service Enterprise console.

    2. In the left-side navigation pane, choose Operation & Maintenance > Scheduled Tasks.

    3. On the Scheduled Tasks page, find the scheduled task associated with the Cloud Computer and click Modify in the Actions column.

      Note

      If a cloud computer is not associated with a scheduled task, an administrator must create one in the Elastic Desktop Service Enterprise console and then associate it with the cloud computer. For more information, see Configure scheduled tasks.

    4. At the bottom of the Edit Scheduled Task page, turn on the Scheduled Task upon Disconnection switch and set the Effective Rule to Task Configured by End User.

Procedure

  1. On the cloud computer card, click Manage and then click Policies.

  2. In the Scheduled task on disconnection area, turn on the Scheduled action on disconnection switch, select a disconnection duration, and set the action to Shut Down or Hibernate.

    Warning

    Shutting down a cloud computer can terminate running processes and result in the loss of unsaved files and data. If you receive a shutdown notification, immediately save all unsaved work on the cloud computer.

    Note

    If the settings on this panel are read-only, this may be because no scheduled task is associated with the cloud computer, or the Effective Rule of the associated scheduled task is set to Task Configured by Administrator.

Policy update rules

  • If you change the policy execution time while the cloud computer is running, the timer for the previous setting resets.

  • If a cloud computer is assigned to multiple users, any of these users can configure the scheduled disconnection policy. However, only the last saved settings take effect.

  • If another user changes a policy that you configured, you will receive a notification. To view the notification, click the icon in the upper-right corner of the desktop client.