This page lists the default resource quotas, OS support timelines, and technical restrictions for Elastic Desktop Service (EDS) Enterprise.
Resource quotas
The following table lists the default quotas for resources in EDS Enterprise. To request a quota increase, submit a ticket.
Default quotas may vary across accounts. For the exact values that apply to your account, check the EDS Enterprise console.
| Resource | Default quota |
|---|---|
| Cloud computer | 100 |
| Graphics cloud computer | 5 |
| Convenience account | 2,000 |
| Enterprise Active Directory (AD) office network | 10 |
| Convenience office network | 10 |
| File Storage NAS file system per office network | 10 |
| Custom image | 20 |
| Manually created snapshot | 200 |
| Cloud computer policy | 100 |
OS support
Microsoft has ended Mainstream Support for Windows Server 2016, Windows Server 2019, and Windows 10, which means those versions no longer receive free security updates or incident support. EDS Enterprise still supports creating cloud computers with these OS versions and provides compatibility assistance, but running an OS past its support window carries security and stability risks.
| OS version | Support start date | Mainstream Support end date | Extended Support end date |
|---|---|---|---|
| Windows Server 2016 | October 15, 2016 | January 11, 2022 | January 12, 2027 |
| Windows Server 2019 | November 13, 2018 | January 09, 2024 | January 09, 2029 |
| Windows Server 2022 | August 18, 2021 | October 13, 2026 | October 14, 2031 |
| Windows 10 Pro | July 29, 2015 | — | October 14, 2025 |
All dates are in Pacific Time (PT). EDS Enterprise follows Microsoft's support schedule for Windows.
When Extended Support ends:
The OS no longer receives bug fixes, feature updates, or security patches from Microsoft.
Cloud computers created in the EDS Enterprise console continue to run, but some features such as dual-screen may be limited. Upgrade to a supported OS version to maintain full functionality and security.
References:
Port restrictions
Cloud computers that use the High-Definition Experience (HDX) protocol reserve port 80 for communication with backend components. Applications on these cloud computers must not use port 80, as doing so disrupts connectivity.
Nested virtualization
Cloud computers do not support virtualization technologies or nested virtualization software, including Microsoft Hyper-V, VMware Workstation, and Citrix Xen.