A firewall, proxy, or similar service in your environment can block required ports, preventing users from logging on to the client and connecting to Alibaba Cloud Workspace. Open the ports listed in this document to avoid this. All data transmitted through these ports is encrypted by SSL.
Port requirements for private network connections
Control layer port requirements
Domain/service | Port | Description | IP address |
Alibaba Cloud DNS | TCP/UDP: 53 | DNS service. | |
| TCP/UDP: 123 | NTP clock source. See Time synchronization. | |
ecd-vpc. | TCP: 443 | Cloud management link. | See the Region-domain mapping for private connections table. |
wyota.vpc-proxy.aliyuncs.com | TCP: 443 | The private domain name for the OTA service, used when you log on to an Alibaba Cloud Workspace terminal with an organization ID. Note For the private OSS domain names in each region that store OTA update packages for Alibaba Cloud Workspace terminals, see the OSS private domain names for cloud computers table. | |
wyota-vpc. | TCP: 443 | The private domain name for the OTA service, used when you log on to an Alibaba Cloud Workspace terminal with an office network ID. Note For the private OSS domain names in each region that store OTA update packages for Alibaba Cloud Workspace terminals, see the OSS private domain names for cloud computers table. | |
appstream-center-vpc. | TCP: 443 | The private domain name for the logon service and cloud applications, used when you log on to an Alibaba Cloud Workspace terminal with an office network ID. Note Available only for Alibaba Cloud Workspace terminals | |
appstream-center.vpc-proxy.aliyuncs.com | TCP: 443 | The private domain name for the logon service and cloud applications, used when you log on to an Alibaba Cloud Workspace terminal with an organization ID. | |
ecd.vpc-proxy.aliyuncs.com | TCP: 443 | The private domain name used to query authorized cloud resources when you log on to an Alibaba Cloud Workspace terminal with an organization ID. Cloud resources include cloud computers, cloud applications, enterprise drives, and cloud browsers. | |
metaspace.vpc-proxy.aliyuncs.com | TCP: 443 | The private domain name for the Alibaba Cloud Workspace collaboration service, used for the stream collaboration feature. |
Region-domain mapping for private connections
The IP addresses in this table are generally static but subject to change. Always use the actual IP addresses from your environment.
Region | Cloud computer management domain | OTA service domain | Logon and application domain | IP address |
China (Hangzhou) | ecd-vpc.cn-hangzhou.aliyuncs.com | wyota-vpc.cn-hangzhou.aliyuncs.com | appstream-center-vpc.cn-hangzhou.aliyuncs.com | |
China (Shanghai) | ecd-vpc.cn-shanghai.aliyuncs.com | wyota-vpc.cn-shanghai.aliyuncs.com | appstream-center-vpc.cn-shanghai.aliyuncs.com | |
China (Nanjing) | ecd-vpc.cn-nanjing.aliyuncs.com | wyota-vpc.cn-nanjing.aliyuncs.com | appstream-center-vpc.cn-nanjing.aliyuncs.com | |
China (Shenzhen) | ecd-vpc.cn-shenzhen.aliyuncs.com | wyota-vpc.cn-shenzhen.aliyuncs.com | appstream-center-vpc.cn-shenzhen.aliyuncs.com | |
China (Guangzhou) | ecd-vpc.cn-guangzhou.aliyuncs.com | wyota-vpc.cn-guangzhou.aliyuncs.com | appstream-center-vpc.cn-guangzhou.aliyuncs.com | |
China (Chengdu) | ecd-vpc.cn-chengdu.aliyuncs.com | wyota-vpc.cn-chengdu.aliyuncs.com | appstream-center-vpc.cn-chengdu.aliyuncs.com | |
China (Qingdao) | ecd-vpc.cn-qingdao.aliyuncs.com | wyota-vpc.cn-qingdao.aliyuncs.com | appstream-center-vpc.cn-qingdao.aliyuncs.com | |
China (Beijing) | ecd-vpc.cn-beijing.aliyuncs.com | wyota-vpc.cn-beijing.aliyuncs.com | appstream-center-vpc.cn-beijing.aliyuncs.com | |
China (Zhangjiakou) | ecd-vpc.cn-zhangjiakou.aliyuncs.com | wyota-vpc.cn-zhangjiakou.aliyuncs.com | appstream-center-vpc.cn-zhangjiakou.aliyuncs.com | |
China (Hangzhou Finance) | ecd-vpc.cn-hangzhou-finance.aliyuncs.com | wyota-vpc.cn-hangzhou-finance.aliyuncs.com | appstream-center-vpc.cn-hangzhou-finance.aliyuncs.com | |
China North 2 (Beijing) Gov 1 | ecd-vpc.cn-north-2-gov-1.aliyuncs.com | wyota-vpc.cn-north-2-gov-1.aliyuncs.com | appstream-center-vpc.cn-north-2-gov-1.aliyuncs.com | |
China (Hong Kong) | ecd-vpc.cn-hongkong.aliyuncs.com | wyota-vpc.cn-hongkong.aliyuncs.com | appstream-center-vpc.cn-hongkong.aliyuncs.com | |
Singapore | ecd-vpc.ap-southeast-1.aliyuncs.com | wyota-vpc.ap-southeast-1.aliyuncs.com | appstream-center-vpc.ap-southeast-1.aliyuncs.com | |
Philippines (Manila) | ecd-vpc.ap-southeast-6.aliyuncs.com | wyota-vpc.ap-southeast-6.aliyuncs.com | appstream-center-vpc.ap-southeast-6.aliyuncs.com | |
Thailand (Bangkok) | ecd-vpc.ap-southeast-7.aliyuncs.com | wyota-vpc.ap-southeast-7.aliyuncs.com | appstream-center-vpc.ap-southeast-7.aliyuncs.com | |
Japan (Tokyo) | ecd-vpc.ap-northeast-1.aliyuncs.com | wyota-vpc.ap-northeast-1.aliyuncs.com | appstream-center-vpc.ap-northeast-1.aliyuncs.com | |
UK (London) | ecd-vpc.eu-west-1.aliyuncs.com | wyota-vpc.eu-west-1.aliyuncs.com | appstream-center-vpc.eu-west-1.aliyuncs.com | |
US (Silicon Valley) | ecd-vpc.us-west-1.aliyuncs.com | wyota-vpc.us-west-1.aliyuncs.com | appstream-center-vpc.us-west-1.aliyuncs.com | |
Germany (Frankfurt) | ecd-vpc.eu-central-1.aliyuncs.com | wyota-vpc.eu-central-1.aliyuncs.com | appstream-central-vpc.eu-central-1.aliyuncs.com | |
OSS private domain names for cloud computers
The following table lists the private OSS domain names that store OTA update packages for Alibaba Cloud Workspace terminals in each region. For VIP CIDR blocks in each region, see Access OSS by using endpoints and bucket domain names.
Region | Domain name |
China (Hangzhou) | |
China (Shanghai) | |
China (Nanjing) | |
China (Shenzhen) | |
China (Guangzhou) | |
China (Chengdu) | |
China (Qingdao) | |
China (Beijing) | |
China (Zhangjiakou) | |
China (Hong Kong) | |
Singapore | |
Philippines (Manila) | |
Thailand (Bangkok) | |
Japan (Tokyo) | |
UK (London) | |
US (Silicon Valley) | |
Germany (Frankfurt) | |
Data layer port requirements
The data layer reserves a range of 30 ports. Open all 30 reserved ports to prevent connection rejections when scaling out cloud computers.
Port/IP address | Description |
TCP/UDP: 5912–5941 | For connecting to a cloud computer. |
TCP: 3128 | Used to configure private network access on clients. In private network access mode, you do not need to allow access to VIP addresses in the 100.0.0.0/8 CIDR block. You can access the cloud management link through a private gateway. |
IP address | The IP addresses of the private gateway. To find the CIDR block, go to the Office Network page in the Alibaba Cloud Workspace console. Find the desired office network and click its office network ID. The CIDR Block is displayed in the Network Information section. |
Internet access ports
Control layer port requirements
Domain name | Port | Description |
wuying.aliyun.com | TCP: 443 | Web portal URL. |
ecd. | TCP: 443 | Domain name for the cloud management link. See the Region-to-domain mappings for public network connections table below. |
appstream-center.cn-shanghai.aliyuncs.com | TCP: 443 | The domain name for logon services and cloud applications. Available only for terminals V5.0.1 or later. |
wyota.cn-hangzhou.aliyuncs.com | TCP: 443 | Used for the Alibaba Cloud Workspace over-the-air (OTA) service. |
post-cn-7mz2njrln01.mqtt.aliyuncs.com |
| Used for persistent connections and the message center. |
ecd-share.cn-shanghai.aliyuncs.com | TCP: 443 | For the enterprise drive service. |
ecd.cn-shanghai.aliyuncs.com | TCP: 443 | Required to log on to an Alibaba Cloud Workspace terminal with an organization ID. |
metaspace.aliyuncs.com | TCP: 443 | Public domain name for the Alibaba Cloud Workspace stream collaboration feature. |
Terminal and peripheral domain and port requirements
Domain name | Port | Description |
wy-ota-ufb-cn-hangzhou.oss-cn-hangzhou.aliyuncs.com | TCP:443 | For submitting terminal logs and suggestions. |
wy-ota-ufb-cn-shanghai.oss-cn-shanghai.aliyuncs.com | TCP:443 | For submitting terminal logs and suggestions. |
post-cn-qra2mol6s1u.mqtt.aliyuncs.com | TCP:8883 | For terminal persistent connections and message push. |
oss-cn-shanghai.aliyuncs.com | TCP:443 | For terminal file transfer. |
cn-shanghai-servicemanager.oss-cn-shanghai.aliyuncs.com | TCP:443 | For terminal file transfer. |
cn-hangzhou.log.aliyuncs.com | TCP:443 | For the terminal event tracking log pipeline. |
prj-wuying-mobile.cn-hangzhou.log.aliyuncs.com | TCP:443 | For the terminal event tracking log pipeline. |
ecd-local.wuying.aliyuncs.com | TCP:443 | These domain names are required for the following features when initiated from a cloud computer:
|
ecd-vpc. | TCP:443 | |
*.oss- | TCP:443 |
Regions and domain names
Region | Domain name |
China (Hangzhou) | |
China (Shanghai) | |
China (Nanjing) | |
China (Fuzhou) | |
China (Shenzhen) | |
China (Guangzhou) | |
China (Chengdu) | |
China (Qingdao) | |
China (Beijing) | |
China (Zhangjiakou) | |
China (Hong Kong) | |
Singapore | |
Philippines (Manila) | |
Thailand (Bangkok) | |
Japan (Tokyo) | |
UK (London) | |
US (Silicon Valley) | |
Germany (Frankfurt) | |
Data layer port requirements
Port | Description |
TCP/UDP: 5912–5941 | For connecting to a cloud computer via a Wuying client (software client or hardware terminal). |
TCP: 8008–8037 | For connecting to a cloud computer via a web client. |
Gateway domain name | Refer to List of region gateway domain names. |
Regional gateway domains and IPs
Region | Gateway domain | Gateway public IP |
China (Hangzhou) | gw-cn-hangzhou.wuying.aliyuncs.com | 47.97.74.87 |
gw-cn-hangzhou-asp-198-10-1.wuying.aliyuncs.com | 47.99.37.94 | |
gw-cn-hangzhou-asp-198-1-1.wuying.aliyuncs.com | 120.26.141.139 | |
gw-cn-hangzhou-asp-198-11-1.wuying.aliyuncs.com | 120.55.60.130 | |
gw-cn-hangzhou-asp-198-12-1.wuying.aliyuncs.com | 116.62.234.4 | |
gw-cn-hangzhou-asp-198-13-1.wuying.aliyuncs.com | 47.98.131.53 | |
gw-cn-hangzhou-asp-198-14-1.wuying.aliyuncs.com | 118.31.172.147 | |
gw-cn-hangzhou-asp-198-15-1.wuying.aliyuncs.com | 114.55.218.191 | |
gw-cn-hangzhou-asp-198-16-1.wuying.aliyuncs.com | 114.55.142.159 | |
gw-cn-hangzhou-asp-198-2-1.wuying.aliyuncs.com | 47.97.41.234 | |
gw-cn-hangzhou-asp-198-3-1.wuying.aliyuncs.com | 47.114.112.204 | |
gw-cn-hangzhou-asp-198-6-1.wuying.aliyuncs.com | 121.41.79.158 | |
gw-cn-hangzhou-asp-198-7-1.wuying.aliyuncs.com | 47.99.100.44 | |
gw-cn-hangzhou-asp-198-8-1.wuying.aliyuncs.com | 223.4.28.103 | |
gw-cn-hangzhou-asp-198-9-1.wuying.aliyuncs.com | 47.98.224.184 | |
gw-cn-hangzhou-asp-198-17-1.wuying.aliyuncs.com | 47.99.70.244 | |
gw-cn-hangzhou-citrix-198-4-1.wuying.aliyuncs.com | 121.41.102.199 | |
gw-cn-hangzhou-citrix-198-5-1.wuying.aliyuncs.com | 47.110.89.162 | |
gw-cn-hangzhou-citrix-198-5-1.wuying.aliyuncs.com | 47.110.89.162 | |
gw-cn-hangzhou-cluster-198-2-1.wuying.aliyuncs.com | 121.41.116.41 | |
gw-cn-hangzhou-cluster-198-3-1.wuying.aliyuncs.com | 114.55.254.239 | |
gw-cn-hangzhou-h-10.wuying.aliyuncs.com | 116.62.40.158 | |
gw-cn-hangzhou-h-172.wuying.aliyuncs.com | 118.178.194.34 | |
gw-cn-hangzhou-i-172.wuying.aliyuncs.com | 116.62.166.147 | |
China (Shanghai) | gw-cn-shanghai.wuying.aliyuncs.com | 47.100.45.151 |
gw-cn-shanghai-asp-198-1-1.wuying.aliyuncs.com | 106.15.39.122 | |
gw-cn-shanghai-asp-198-2-1.wuying.aliyuncs.com | 106.14.163.99 | |
gw-cn-shanghai-asp-198-3-1.wuying.aliyuncs.com | 106.15.51.30 | |
gw-cn-shanghai-asp-198-4-1.wuying.aliyuncs.com | 101.132.242.26 | |
gw-cn-shanghai-asp-198-5-1.wuying.aliyuncs.com | 139.196.47.168 | |
gw-cn-shanghai-asp-198-6-1.wuying.aliyuncs.com | 139.196.207.183 | |
gw-cn-shanghai-asp-198-7-1.wuying.aliyuncs.com | 139.196.79.151 | |
gw-cn-shanghai-asp-198-8-1.wuying.aliyuncs.com | 139.196.79.114 | |
gw-cn-shanghai-asp-198-9-1.wuying.aliyuncs.com | 101.133.236.61 | |
gw-cn-shanghai-asp-198-10-1.wuying.aliyuncs.com | 47.103.157.222 | |
gw-cn-shanghai-asp-198-11-1.wuying.aliyuncs.com | 47.116.53.64 | |
gw-cn-shanghai-asp-198-12-1.wuying.aliyuncs.com | 101.132.118.143 | |
gw-cn-shanghai-citrix-198-1-1.wuying.aliyuncs.com | 106.15.39.178 | |
gw-cn-shanghai-g-10.wuying.aliyuncs.com | 139.224.81.68 | |
gw-cn-shanghai-g-172.wuying.aliyuncs.com | 139.196.45.81 | |
gw-pu-cn-shanghai-g-cluster-198-2-1.wuying.aliyuncs.com | 47.102.147.195 | |
China (Nanjing - Local Region) | gw-cn-nanjing.wuying.aliyuncs.com | 47.122.78.176 |
gw-cn-nanjing-a-cluster-198-1-1.wuying.aliyuncs.com | 47.122.1.255 | |
gw-cn-nanjing-a-cluster-198-2-1.wuying.aliyuncs.com | 47.122.0.217 | |
China (Fuzhou - Local Region) | gw-cn-fuzhou.wuying.aliyuncs.com | 47.122.40.132 |
China (Shenzhen) | gw-cn-shenzhen.wuying.aliyuncs.com | 120.24.76.51 |
gw-cn-shenzhen-citrix-198-2-1.wuying.aliyuncs.com | 47.107.245.75 | |
gw-cn-shenzhen-d-10.wuying.aliyuncs.com | 8.129.19.124 | |
gw-cn-shenzhen-d-172.wuying.aliyuncs.com | 8.129.6.242 | |
gw-cn-shenzhen-e-198-1-1.wuying.aliyuncs.com | 47.107.84.196 | |
gw-cn-shenzhen-e-198-1-2.wuying.aliyuncs.com | 120.79.5.200 | |
gw-cn-shenzhen-e-198-3-1.wuying.aliyuncs.com | 39.108.228.191 | |
gw-cn-shenzhen-e-asp-198-4-1.wuying.aliyuncs.com | 120.78.78.123 | |
gw-cn-shenzhen-asp-198-5-1.wuying.aliyuncs.com | 120.77.179.236 | |
China (Guangzhou) | gw-cn-guangzhou.wuying.aliyuncs.com | 8.134.183.72 |
China (Chengdu) | gw-cn-chengdu.wuying.aliyuncs.com | 47.108.249.216 |
gw-cn-chengdu-asp-198-1-1.wuying.aliyuncs.com | 47.108.51.141 | |
gw-cn-chengdu-asp-198-2-1.wuying.aliyuncs.com | 47.108.13.4 | |
gw-cn-chengdu-asp-198-3-1.wuying.aliyuncs.com | 47.108.229.205 | |
gw-cn-chengdu-asp-198-4-1.wuying.aliyuncs.com | 47.109.195.153 | |
China (Qingdao) | gw-cn-huhehaote-nebula-1a-cluster-198-1.wuying.aliyuncs.com | 8.143.201.20 |
gw-cn-huhehaote-nebula-1a-cluster-198-2.wuying.aliyuncs.com | 39.102.203.222 | |
gw-cn-qingdao.wuying.aliyuncs.com | 47.104.217.25 | |
gw-cn-qingdao-asp-198-1-1.wuying.aliyuncs.com | 47.105.38.56 | |
gw-cn-qingdao-asp-198-2-1.wuying.aliyuncs.com | 47.105.50.46 | |
China (Beijing) | gw-cn-beijing.wuying.aliyuncs.com | 59.110.234.227 |
gw-cn-beijing-asp-198-1-1.wuying.aliyuncs.com | 39.105.111.115 | |
gw-cn-beijing-asp-198-2-1.wuying.aliyuncs.com | 101.201.142.67 | |
gw-cn-beijing-asp-198-5-1.wuying.aliyuncs.com | 101.201.64.154 | |
gw-cn-beijing-asp-198-6-1.wuying.aliyuncs.com | 123.56.87.238 | |
gw-cn-beijing-asp-198-7-1.wuying.aliyuncs.com | 182.92.233.120 | |
gw-cn-beijing-asp-198-8-1.wuying.aliyuncs.com | 123.56.217.151 | |
gw-cn-beijing-asp-198-9-1.wuying.aliyuncs.com | 123.56.78.161 | |
gw-cn-beijing-asp-198-10-1.wuying.aliyuncs.com | 39.106.44.59 | |
gw-cn-beijing-citrix-198-4-1.wuying.aliyuncs.com | 101.201.152.1 | |
gw-cn-beijing-h-10.wuying.aliyuncs.com | 123.56.55.48 | |
gw-cn-beijing-h-172.wuying.aliyuncs.com | 123.56.55.12 | |
gw-cn-beijing-h-198-1-1.wuying.aliyuncs.com | 39.106.230.144 | |
gw-cn-beijing-h-198-2-1.wuying.aliyuncs.com | 123.56.165.121 | |
China (Zhangjiakou) | gw-cn-zhangjiakou.wuying.aliyuncs.com | 47.92.158.173 |
gw-cn-zhangjiakou-asp-198-1-1.wuying.aliyuncs.com | 121.89.194.53 | |
gw-cn-zhangjiakou-asp-198-2-1.wuying.aliyuncs.com | 8.142.87.243 | |
gw-cn-zhangjiakou-citrix-198-1-1.wuying.aliyuncs.com | 8.142.133.107 | |
gw-cn-zhangjiakou-citrix-198-2-1.wuying.aliyuncs.com | 8.142.125.0 | |
China (Ulanqab) | gw-cn-wulanchabu.wuying.aliyuncs.com | 8.130.23.72 |
China (Heyuan) | gw-cn-heyuan.wuying.aliyuncs.com |
|
Hong Kong (China) | gw-cn-hongkong.wuying.aliyuncs.com |
|
gw-cn-hongkong-198-1-1.wuying.aliyuncs.com |
| |
gw-cn-hongkong-asp-198-1-1.wuying.aliyuncs.com | 47.243.139.20 | |
gw-cn-hongkong-b-10.wuying.aliyuncs.com | 8.210.31.172 | |
gw-cn-hongkong-b-172.wuying.aliyuncs.com | 8.210.25.226 | |
Singapore | gw-ap-southeast-1.wuying.aliyuncs.com | 47.245.107.0 |
gw-ap-southeast-1-asp-198-1-1.wuying.aliyuncs.com | 8.219.78.189 | |
gw-ap-southeast-1b-198-1.wuying.aliyuncs.com | 47.241.117.171 | |
gw-ap-southeast-1b-198-2.wuying.aliyuncs.com | 47.241.46.61 | |
gw-ap-southeast-1b-198-3.wuying.aliyuncs.com | 8.219.68.123 | |
Malaysia (Kuala Lumpur) | gw-ap-southeast-3.wuying.aliyuncs.com | 139.95.5.110 |
Indonesia (Jakarta) | gw-ap-southeast-5.wuying.aliyuncs.com | 139.95.9.120 |
Philippines (Manila) | gw-ap-southeast-6-asp-198-1-1.wuying.aliyuncs.com | 8.212.182.77 |
gw-ap-southeast-6-citrix-198-1-1.wuying.aliyuncs.com | 8.212.132.241 | |
Thailand (Bangkok) | gw-ap-southeast-7.wuying.aliyuncs.com | 8.213.198.65 |
Japan (Tokyo) | gw-ap-northeast-1a-198-2.wuying.aliyuncs.com | 8.211.142.37 |
gw-ap-northeast-1-asp-198-1-1.wuying.aliyuncs.com | 47.245.35.2 | |
gw-ap-northeast-1b-198-1.wuying.aliyuncs.com | 8.209.254.6 | |
UK (London) | gw-eu-west-1.wuying.aliyuncs.com | 8.208.22.154 |
gw-eu-west-1-asp-198-1-1.wuying.aliyuncs.com | 8.208.88.88 | |
gw-eu-west-1-asp-198-2-1.wuying.aliyuncs.com | 8.208.87.178 | |
gw-eu-west-1-asp-198-3-1.wuying.aliyuncs.com | 8.208.13.248 | |
US (Silicon Valley) | gw-us-west-1.wuying.aliyuncs.com | 139.95.7.228 |
gw-us-west-1-asp-198-1-1.wuying.aliyuncs.com | 198.11.181.84 | |
gw-us-west-1-asp-198-2-1.wuying.aliyuncs.com | 47.88.28.67 | |
Germany (Frankfurt) | gw-eu-central-1.wuying.aliyuncs.com | 8.211.57.127 |
SAU (Riyadh) | gw-me-central-1.wuying.aliyuncs.com | 8.213.34.29 |
Mexico | gw-na-south-1.wuying.aliyuncs.com | 47.87.9.196 |
US (Virginia) | gw-us-east-1.wuying.aliyuncs.com | 47.253.0.35 |
UAE (Dubai) | gw-me-east-1.wuying.aliyuncs.com | 47.91.121.36 |