Refund
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You can request a refund for an Alibaba Cloud DevOps instance by submitting a ticket.
Refund method
Log on to the Alibaba Cloud ticket system with the account that purchased the instance and submit a ticket with the instance ID.
On the ticket submission page, for Urgency, select Product Usage Inquiry, and for Product Category, select Billing. In the Description field, enter the reason for your refund request and the instance ID. Then, click Submit.
You can find the instance ID on the Orders page in the Expenses and Costs console.
On the Product Orders tab, find the relevant order and copy the instance ID from the Asset/Resource Instance ID column.
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