对应前端功能位置:质检方案管理-查询。专有云URL:ip:port/api/qcs/GetQualityCheckScheme.json。
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调试
授权信息
请求参数
|
名称 |
类型 |
必填 |
描述 |
示例值 |
| jsonStr |
string |
否 |
入参 JSON,具体参考请求参数补充说明。 |
{"schemeId":"187","ruleRequireInfos":["BusinessNameInfo","RuleCategory"]} |
| BaseMeAgentId |
integer |
否 |
baseMeAgentId |
123456 |
| 属性 | 值类型 | 是否必须 | 描述 | 示例 |
| schemeId | Long | 是 | 质检方案 ID | 187 |
| ruleRequireInfos | List | 否 | 所需信息 | ["BusinessNameInfo","RuleCategory"] |
| ruleRequireInfos.item | String | 可选项:ConditionInfo(条件信息),OperatorInfo(算子信息)GraphFlowInfos(高级流程信息),GraphFlowInterruptRule(中断规则信息),BusinessNameInfo(业务类型信息),ScoreInfo(得分信息),RuleCategory(规则类型信息),SchemeNames(质检方案名) |
返回参数
|
名称 |
类型 |
描述 |
示例值 |
|
object |
PlainResult |
||
| Data |
object |
QualityCheckScheme
质检方案的 Json,具体参考文档《 |
|
| SchemeId |
integer |
质检方案 ID。 |
112** |
| Name |
string |
质检方案名称。 |
xxx |
| Description |
string |
描述信息。 |
售前使用 |
| SchemeTemplateId |
integer |
质检方案模板 ID。 |
1 |
| DataType |
integer |
质检方案的数据类型,可能值:0 文本;1 音频。 |
1 |
| Type |
integer |
质检方案类型,可能值:0 系统内置;1 自定义创建。 |
1 |
| TemplateType |
integer |
质检方案模板的类型,可能值:1 系统内置;2 自定义创建。 |
1 |
| Status |
integer |
状态:0:已删除,1:已发布,2:未发布,3:已更新未发布,默认 2 |
1 |
| RuleIds |
array |
关联的规则 ID 列表。 |
|
|
string |
规则 ID。 |
1302493 |
|
| RuleList |
array |
规则列表 |
|
| RulesInfo |
规则的 JSON,具体参考文档《 |
||
| CreateUserName |
string |
创建用户名 |
xxx |
| CreateTime |
string |
任务创建时间。 |
1616113198000 |
| UpdateUserName |
string |
上次更新用户名 |
xxx |
| UpdateTime |
string |
最后更新时间。 |
1616113198000 |
| Version |
integer |
版本号。 |
1616113198000 |
| SchemeCheckTypeList |
array<object> |
质检维度列表 |
|
|
object |
质检维度 |
||
| CheckType |
integer |
质检维度类型 Id |
0 |
| CheckName |
string |
质检维度名称。 |
服务规范性检测 |
| SourceScore |
integer |
原始得分。 |
10 |
| Score |
integer |
质检维度分数。 |
20 |
| Enable |
integer |
启用状态,可能值:0(禁用);1(启用)。 |
1 |
| SchemeId |
integer |
质检方案 ID。 |
32 |
| InitScore |
string |
质检方案总分 |
100 |
| RequestId |
string |
请求 ID |
96138D8D-8D26-4E41-BFF4-77AED1088BBD |
| Success |
boolean |
请求是否成功,调用方可根据此字段来判断请求是否成功:true 表示成功;false/null 表示失败。 |
true |
| Code |
string |
结果代码,200 表示成功,若为别的值则表示失败,调用方可根据此字段判断失败原因。 |
200 |
| Message |
string |
出错时表示出错详情,成功时为 successful。 |
successful |
| Messages |
array |
返回提示信息列表 |
|
|
string |
返回提示信息 |
xxx |
|
| HttpStatusCode |
integer |
HTTP 状态码。 |
200 |
示例
正常返回示例
JSON格式
{
"Data": {
"SchemeId": 0,
"Name": "xxx",
"Description": "售前使用",
"SchemeTemplateId": 1,
"DataType": 1,
"Type": 1,
"TemplateType": 1,
"Status": 1,
"RuleIds": [
"1302493"
],
"RuleList": [
{
"Conditions": [
{
"Cid": "a",
"Id": 1,
"Rid": "1",
"Check_range": {
"RoleId": 1,
"Role": "客服",
"Anchor": {
"Cid": "a",
"Location": "BEFORE",
"Hit_time": 1
},
"Range": {
"From": 1,
"To": 2
},
"Absolute": true,
"AllSentencesSatisfy": true
},
"Operators": [
{
"Oid": "a",
"Id": 1,
"Type": "HIT_ANY_KEYWORDS",
"Param": {
"CustomerParam": {
"Field": "remark1",
"FieldType": 1,
"DataType": 1,
"Symbol": 1,
"Value": "xxx",
"ActualValue": "xx",
"ExpressionMetaDesc": {
"LeftFieldType": 0,
"LeftOperand": "",
"Operator": "",
"RightFieldType": 0,
"RightOperand": "",
"RoundingMode": ""
}
},
"Keywords": [
"你好"
],
"Regex": "质疑.*",
"NotRegex": "优秀.*",
"Phrase": "你好,请问",
"References": [
"你好.{0,10}"
],
"Interval": 1,
"IntervalEnd": 2,
"Threshold": 90,
"In_sentence": true,
"Target": 1,
"From_end": true,
"Different_role": true,
"Target_role": "客服",
"RoleId": 1,
"Velocity": 111,
"VelocityInMint": 1,
"KeywordExtension": 1,
"Synonyms": {
"key": [
"售卖"
]
},
"Case_sensitive": true,
"Near_dialogue": true,
"MinWordSize": 1,
"Hit_time": 2,
"Excludes": [
"负向"
],
"From": 0,
"CheckFirstSentence": true,
"Average": true,
"BeginType": "1",
"EndType": "2",
"CompareOperator": "gt",
"Pkey": "xx",
"Poutput_type": 1,
"SimilarlySentences": [
"我要购买"
],
"LgfSentences": [
"你好{1}"
],
"Score": 70,
"ContextChatMatch": true,
"KeywordMatchSize": 1,
"MaxEmotionChangeValue": 3,
"CheckType": 1,
"KnowledgeTargetId": "1",
"CategoryPathCode": "xx",
"KnowledgeTargetType": 1,
"KnowledgeTargetName": "订单",
"QuestionThreshold": "90",
"AnswerThreshold": "90",
"KnowledgeSentenceNum": 1,
"KnowledgeInfo": "下单",
"BotId": "chatbot-cn-xxx",
"UseEasAlgorithm": true,
"Pvalues": [
""
],
"Similarity_threshold": 90,
"AntModelInfo": {
"key": "xxx"
},
"DelayTime": 10,
"Knowledges": "",
"LlmModelCode": "",
"HitCondition": "",
"SceneName": "",
"Dimensions": [
{
"Dimension": "",
"Desc": "",
"ExcludeCondition": "",
"IncludeCondition": ""
}
]
},
"Name": "a",
"UserGroup": "xxx",
"QualityCheckType": 0
}
],
"Lambda": "a",
"Exclusion": 0,
"Name": "xx",
"UserGroup": "xxxx"
}
],
"Rules": [
{
"Status": 1,
"IsDelete": 1,
"StartTime": "1641277321000",
"EndTime": "1641277321000",
"Weight": "1",
"IsOnline": 1,
"CreateEmpid": "1",
"CreateEmpName": "张三",
"CreateTime": "1641277321000",
"LastUpdateTime": "1641277321000",
"LastUpdateEmpid": "1",
"LastUpdateEmpName": "张三",
"Comments": "违规",
"Deny": 1,
"ScoreSubId": 1,
"ScoreName": "违规",
"ScoreSubName": "1",
"ScoreNum": 1,
"ScoreType": 1,
"ScoreDeleted": true,
"OperationMode": 1,
"Meet": 1,
"Effective": 1,
"FullCycle": 1,
"EffectiveStartTime": "OperationMode",
"EffectiveEndTime": "OperationMode",
"QualityCheckType": 1,
"Level": 1,
"GraphFlow": "{}",
"TaskFlowType": 1,
"CheckType": 3,
"SchemeCheckType": {
"CheckType": 1,
"CheckName": "流程规则",
"SourceScore": 1,
"Score": 50,
"Enable": 1,
"SchemeId": 1,
"SchemeScoreInfoList": [
{
"Rid": 1,
"Name": "xx",
"TaskFlowId": 1,
"TaskFlowName": "xx",
"ScoreType": 1,
"ScoreNumType": 0,
"ScoreNum": 1,
"ScoreRuleHitType": 0
}
],
"TaskFlowScoreInfoList": [
{
"TaskFlowId": 1,
"TaskFlowName": "xx",
"TaskFlowType": 1,
"SchemeScoreInfoList": [
{
"Rid": 1,
"Name": "xx",
"TaskFlowId": 1,
"TaskFlowName": "xx",
"ScoreType": 1,
"ScoreNumType": 0,
"ScoreNum": 11,
"ScoreRuleHitType": 0
}
]
}
]
},
"TargetType": 10,
"ConfigType": 1,
"ScoreNumType": 1,
"ScoreRuleHitType": 0,
"SchemeId": 1,
"SchemeRuleMappingId": 1,
"SchemeName": "通用方案",
"ModifyType": 1,
"SortIndex": 1,
"RuleType": 1,
"Rid": "1",
"Name": "开头语规则",
"TaskFlowId": 111111111,
"Lambda": "a&&b",
"ExternalProperty": 1,
"Type": 2,
"RuleCategoryName": "正向规则",
"AutoReview": 1,
"RuleScoreType": 3,
"ScoreId": 1,
"PreqRule": {
"Rid": ""
},
"BusinessCategoryNameList": [
"全部"
],
"Dialogues": [
{
"Id": 1,
"Content": [
{
"HourMinSec": "00:00:00",
"Role": "客户",
"Identity": "客户",
"EmotionValue": 1,
"SpeechRate": 100,
"Words": "方便",
"End": 1360,
"SilenceDuration": 100,
"BeginTime": 350,
"Begin": 360
}
],
"Name": "xx",
"UserGroup": "xx"
}
],
"Triggers": [
"a"
]
}
],
"Dialogues": [
{
"Id": 1,
"Content": [
{
"HourMinSec": "00:00:00",
"Role": "客户",
"Identity": "客户",
"EmotionValue": 1,
"SpeechRate": 100,
"Words": "方便",
"End": 1360,
"SilenceDuration": 100,
"BeginTime": 350,
"Begin": 360
}
],
"Name": "xx",
"UserGroup": "xx"
}
],
"Count": 100,
"PageSize": 10,
"PageNumber": 1
}
],
"CreateUserName": "xxx",
"CreateTime": "1616113198000",
"UpdateUserName": "xxx",
"UpdateTime": "1616113198000",
"Version": 1616113198000,
"SchemeCheckTypeList": [
{
"CheckType": 0,
"CheckName": "服务规范性检测",
"SourceScore": 10,
"Score": 20,
"Enable": 1,
"SchemeId": 32
}
],
"InitScore": "100"
},
"RequestId": "96138D8D-8D26-4E41-BFF4-77AED1088BBD",
"Success": true,
"Code": "200",
"Message": "successful",
"Messages": [
"xxx"
],
"HttpStatusCode": 200
}
错误码
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变更历史
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