Connect to an Instagram professional account
Connect an Instagram professional account to send messages and engage with users through Instagram.
Prerequisites
Procedure
Log on to the Chat App Message Service console. In the left navigation pane, click Channel Management. Click the Channel ID of the Instagram channel that you want to manage.
In the left navigation tree, click Professional Account. On the page that appears, click Connect Account.
In the dialog box that appears, click Connect to Facebook Page.
In the embedded login dialog box that appears, continue as the owner of the professional account that you want to connect.
Click Get Started.
Log on to the Instagram professional account that is set up.
Select the Facebook Page that you want to connect or create a Facebook Page, and click Next.
Check the Facebook Page to be connected, turn on the switch that allows the messaging feature, and then click Next.
Select the Business Manager (BM) to be authorized and click Continue.
Select the Facebook Page to be authorized and click Continue.
Select an authorization type based on your business requirements and click Continue. If the Facebook Page is not connected to the Instagram professional account, log on to the Business Manager platform to connect the Facebook Page to the Instagram account.
View the authorization content and click Save.
Click Got it.
Configure webhooks
To configure webhooks, see Message receipts and configuration.
References
To design an Instagram message template and send Instagram messages, see the following topics: