Connect to an Instagram professional account

Prerequisites

• An Instagram channel is created.

• An Instagram professional account is set up.

Procedure

1. Log on to the Chat App Message ServiceChat App Message Service. In the left navigation pane, click Channel Management. Click the ID of an Instagram channel.

2. In the left navigation tree, click Professional Account. On the page that appears, click Connect Account.

3. In the dialog box that appears, click Connect to Facebook Page.

4. In the embedded signup dialog box that appears, confirm that the account is used to perform the following operations.

5. Click Get Started.

6. Log on to the Instagram professional account that is set up.

7. Select the Facebook Page that you want to access or create a Facebook Page, and click Continue.

8. Check the Facebook Page to be accessed, specify that messages are allowed, and then click Continue.

9. Select the Business Manager (BM) to be authorized and click Continue.

10. Select the Facebook Page to be authorized and click Continue.

11. Select an authorization type based on your business requirements and click Continue. If the Facebook Page is not connected to the Instagram professional account, log on to the Business Manager platform to connect the Facebook Page to the Instagram account.

12. View the authorization content and click Save.

13. Click Got it.

Configure webhooks

To configure webhooks, see Message receipts and configuration.

References

To design an Instagram message template and send Instagram messages, see the following topics:

• Template design

• Message sending