Set alerts for VMware backup and disaster recovery
Cloud Backup sends alert notifications by text message or email to the Alibaba Cloud account when a backup job fails or the Cloud Backup VMware disaster recovery gateway disconnects. To route alerts to a RAM user instead, create a custom alert rule and specify the contacts or contact groups to notify.
Prerequisites
Before you begin, ensure that you have:
A backed-up VMware virtual machine. For more information, see Back up a VMware virtual machine.
Alert contacts and contact groups are notified when a backup job fails or the Cloud Backup VMware disaster recovery gateway disconnects.
Step 1: Set alert contacts
An alert contact is the recipient of backup alerts. Follow these steps to set one:
Log on to the Cloud Backup console.
In the navigation pane on the left, click Notification Contacts.
On the Alert Contacts tab, click Create Contact.
In the Create Contact panel, enter the Contact Name and other required information.
Select a Notification Methods, complete the required configuration, and then click OK.
Email
If you select Email as the contact method, enter the Email and click Send. Log on to your email account to retrieve the verification code, and then return to the Cloud Backup console to enter the Verification Code.
Text Message
If you select Mobile as the contact method, enter the Mobile and click Send. The system sends a text message with a verification code to your phone. Enter the Verification Code that you receive.
NoteOn the Alert Contact page, you can view information for all alert contacts.
Click Edit to modify a contact's email address and mobile phone number.
Contacts that are assigned to an alert rule or added to a contact group cannot be deleted.
Step 2: (Optional) Set a contact group
If you want multiple people to receive alert notifications, you can create a contact group to simplify management. After you add alert contacts to the group, a notification is sent to all members of the group when an alert is triggered.
Log on to the Cloud Backup console.
In the left navigation pane, select Notification Contacts.
On the Groups tab, click Create Group.
In the Create Group panel, enter a Group Name.
Select the contacts to add to the group and click the rightwards arrow button. The selected contacts will then appear in the Selected Contacts box.
Click OK.
NoteThe Alert Contact Group page displays all contact groups and the number of members in each group.
To edit a contact group, click Edit.
Contact groups that are assigned to an alert rule cannot be deleted.
Step 3: Customize backup alert rules
By default, Cloud Backup sends alert notifications by text message or email to the Alibaba Cloud account. Creating a custom alert rule overrides this default for VMware backup and disaster recovery alerts.
To apply a unified alert rule to all VMware virtual machines in a vault:
Log on to the Cloud Backup console.
In the left navigation pane, choose Vault Management.
Find the target vault. In the Actions column, choose .
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In the Alert Notification Method panel, select an Alert Notification Method and click OK.
Alert method
Description
Close
Disables alert notifications for all VMware virtual machines in this vault.
Notify Alibaba Cloud Account
Sends alert notifications for all VMware virtual machines in this vault to the Alibaba Cloud account by email or text message.
Custom
Sends alerts for all VMware virtual machines in this vault to the contacts or contact groups you select.