Manage automated marketing tasks

The automated marketing task list is shown in the following figure.

• Associated Sub-activities: The sub-activities that are associated with the task. If a number is displayed, you can hover over it to view all associated sub-activities.

• Last Modified: The time when the task was last modified. If the task has not been modified, the creation time is displayed.

• Start Time: The time when the task starts to execute, even if it is waiting for a trigger.

• Stop Time: The time when the task execution stops.

• Task Trigger Condition: Tasks are triggered by either a behavioral event or for a specific audience.

  For tasks that are triggered for a specific audience on a recurring basis (also called recurring tasks), the system creates an execution record for each execution cycle. The record is named in the format: Task Name_Execution Cycle. The record is displayed on the Execution Records tab of the Task Details page, as shown in the following figure.

  Note

  • If you pause a recurring task, the current cycle continues to run until it finishes. The next cycle does not start.

  • If you restart a recurring task after you pause it, a new cycle starts.

  • If you stop only the current cycle, the recurring task continues to the next cycle.

• Status:

  Status	Description	Applicable to task type (Y: Yes, N: No)
  		Behavioral event-triggered task	Non-recurring audience-triggered task	Recurring audience-triggered task	Single execution cycle of a recurring task
  Incomplete	The task information is incomplete. At least one branch does not end with a marketing action or an End component.	Y	Y	Y	N
  Not Started	The task information is complete, but the task has not started.	Y	Y	Y	N
  Pending	The task has started and is waiting for its trigger conditions to be met.	Y	Y	Y	Y
  Running	The task is running.	Y	Y	Y	Y
  Paused	The task was manually paused. This applies only to audience-triggered tasks.	N	Y	Y	N
  Stopped	The task was manually stopped. This applies only to behavioral event-triggered tasks.	Y	N	N	Y
  Finished	All automated nodes in the task completed successfully.	Y	Y	Y	Y
  Ended with errors	At least one automated node in the task failed, which stopped the task from continuing.	Y	Y	Y	Y

• Operations:

  Action button	Description	Applicable to task type (Y: Yes, N: No)
  		Behavioral event-triggered task	Non-recurring audience-triggered task	Recurring audience-triggered task	Single execution cycle of a recurring task
  View/Edit	Click to go to the task configuration page to view the configuration and execution status. If the task has not started, you can edit it. The editing process is the same as the creation process.	Y	Y	Y	N
  View	Click to go to the task configuration page to view the configuration and execution status.	N	N	N	Y
  Start	Starts the task. If you restart a recurring task after you pause it, a new cycle starts.	Y	Y	Y	N
  Pause	After a task starts, you can pause it and then restart it. If you pause a recurring task, the current cycle continues to run until it finishes, but the next cycle does not start.	N	Y	Y	N
  Stop	After a task starts, you can stop it. It cannot be restarted. For a recurring task, if you manually stop the current cycle, its status changes to Finished. The recurring task's status remains Running, and the next cycle runs as scheduled.	Y	N	N	Y
  Delete	Deletes the task. Note Tasks with a status of Pending or Running cannot be deleted.	Y	Y	Y	N
  Copy	Copies the task configuration and opens the task configuration page. You can use the original configuration or modify it. For more information, see Create an automated marketing task.	Y	Y	Y	N
  Task Details	Go to the Task Details page: On the Marketing Action tab, view execution information for each marketing action node. For more information, see Marketing action subtasks. For recurring tasks, you can also manage execution cycles and view their status on the Execution Records tab.	Y	Y	Y	N