This topic lists frequently asked questions for your reference.
Pre-sales FAQ
How is the service billed?
The service is in an invitational preview and is currently free of charge.
How can I apply to try the product?
To apply, fill out the form at the application link. You can also contact us by email at m_search@list.alibaba-inc.com.
What is the difference between multi-turn conversation search and search enhancement?
Multi-turn conversation search combines search with a Large Language Model (LLM), which allows users to clarify their intent through conversation. It provides more accurate and relevant results based on user answers, context, and information from the knowledge base. This feature focuses on conversational interaction and generative search capabilities, offering a more natural and flexible way for users to obtain information.
Search enhancement is a one-stop intelligent search Platform as a Service (PaaS) that integrates AI algorithms, such as query analysis, pre-trained vector representations with multiple model structures, hybrid retrieval, and multi-factor sorting that includes text and deep semantic matching. This service is designed to improve search performance and deliver more accurate and relevant results.
Configuration FAQ
What is an AccessKey and how do I create one?
An AccessKey consists of an AccessKey ID and an AccessKey Secret.
AccessKey ID: Identifies the user.
AccessKey Secret: A key used to authenticate the user. Keep your AccessKey Secret confidential.
How do I protect my Alibaba Cloud account?
Which version of the Elasticsearch engine should I purchase?
This service supports Alibaba Cloud Elasticsearch V7.16, V7.10, V7.7, V6.8, V6.7, and V6.3. The instance configuration must have at least 2 cores and 8 GB of memory.
How do I install the Elasticsearch aliws plugin?
Go to the console. From the menu bar, choose 'Configuration and Management' and then select 'Plugin Configuration'. From the 'System Default Plugin List', select 'analysis-aliws'.
How do I configure an IP whitelist for public network access to a secure Elasticsearch endpoint?
Contact us by submitting a ticket or by email at m_search@list.alibaba-inc.com.
How do I configure the network and whitelist for MaxCompute (ODPS)?
Go to the console. From the menu bar, navigate to 'Workspace' > 'Project Management' > 'Parameter Settings'. In the 'IP Whitelist' section, configure the 'Classic Network IP'.
To obtain the required IP addresses, contact us by submitting a ticket or by email at m_search@list.alibaba-inc.com.
How do I configure the network and whitelist for RDS?
Go to the console. In the 'Instance List', select 'Whitelist and Security Group', and then add the required IP addresses to the whitelist in 'Whitelist Settings'.
To obtain the required IP addresses, contact us by submitting a ticket or by email at m_search@list.alibaba-inc.com.
How can I configure multi-turn conversation search to answer questions using only the existing knowledge base?
Disable the Large Language Model fallback option.
What is nucleus sampling and how should I configure it?
Nucleus sampling affects the randomness of the generated answers. A value closer to 1 results in more creative answers. A value closer to 0 results in more precise answers.
Pre-sales and Post-sales FAQ
How can I view my bill and billing details?