Renewal rules and procedures

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This document describes the rules and procedures for renewing your Cloud-based Corporate Website service.

Important

Your website becomes inaccessible after it expires.

Renewal rules

Renewals for Cloud-based Corporate Website are subject to the following rules:

  • Renewals are billed annually. You can renew for multiple years at a time.

  • You must renew the product within 15 days of its expiration. After 15 days, Alibaba Cloud automatically terminates the service, and it cannot be recovered.

Note

This product sends renewal reminders via SMS and email one month before your service expires. Be sure to monitor your messages and emails for these alerts.

Renewal procedure

  1. Log on to the Alibaba Cloud Domains & Websites console. In the left-side navigation pane, click AI Website Builder to view all your orders.

  2. Find the order you want to renew, and then click Renew on the right. On the renewal page, select a purchase duration (1 year, 2 years, 3 years, 4 years, or 5 years), confirm the new expiration date, and then click Buy Now.

  3. Verify that the order information is correct, and then click Pay.