Cloud Customer Service System provides omnichannel intelligent service products, including Chatbot, Cloud Call Center, and the Cloud Customer Service System. This topic describes the billing for these products.
Cloud Customer Service System
Cloud Customer Service System is billed monthly per agent seat.
To subscribe, go to: https://common-buy.aliyun.com/?commodityCode=ccs_workspace_public_cn
Billing model | Price | Description |
Monthly subscription per agent seat | CNY 100/agent/month | Includes all features of the Basic Edition of Cloud Customer Service System. |
Cloud Call Center
For details about billing for Cloud Call Center, see Cloud Call Center Billing.
Chatbot
For details about billing for Chatbot, see Pricing.
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